Maintenance Supervisor

Avenue5 Residential•Tucson, AZ

12d•Onsite

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards and all applicable local, state, and federal regulations. The role administers the company risk management program and contributes to and adheres to the property budget. The supervisor works with the maintenance team to complete service requests and unit make-readies, monitors work-order progress and recurring maintenance issues, performs repairs and preventive maintenance, and inspects grounds, buildings, and common areas. The role also supports property emergencies, participates in the on-call rotation as needed, helps ensure resident satisfaction and property safety, mentors the maintenance team, and coordinates with property leadership, suppliers, and contractors. The position pays $24 per hour, offers a 20% housing discount, and follows a Monday–Friday schedule from 7:00 a.m. to 3:30 p.m., plus on-call.

Requirements

High school diploma or equivalent.
At least three years of experience in the property management industry or a directly related field.
General maintenance and carpentry skills.
Valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Professional appearance and compliance with the prescribed uniform policy.
Compliance with all safety requirements.
Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Oversee daily maintenance operations and the physical upkeep of the assigned property.
Ensure the property complies with company policies and standards, applicable regulations, and the company risk management program.
Work with the maintenance team to complete service requests and meet unit make-ready standards.
Review and track service requests, identify chronic maintenance issues, and ensure work orders are completed accurately and on time to company standards and resident satisfaction.
Respond to maintenance issues promptly and professionally.
Perform repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as permitted by state guidelines.
Perform general carpentry, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
Perform preventive maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
Communicate maintenance issues promptly to the property manager and maintenance supervisor.
Promote safety and risk management in accordance with applicable rules and regulations.
Help monitor emergency and after-hours on-call response times, address issues as needed, and participate in the on-call rotation as necessary.
Promote customer satisfaction, cleanliness, and curb appeal, and interact courteously and professionally with current and prospective residents.
Build positive, active, and collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
Mentor the maintenance team and maintain a professional demeanor and appearance, promoting the same standards across the team.
Complete special projects assigned by the maintenance supervisor or property manager.
Solicit suppliers and contractors when work is needed and monitor their compliance with company policy.
Work with the property manager to ensure the team and property comply with company, ownership, state, and federal policies and standards.
Walk the property weekly with property leadership to collaborate on operational challenges.
Keep maintenance costs within the property budget and provide input on expenses for future budgets.
Perform other duties assigned by property leadership.

Benefits

20% housing discount.
Medical, dental, vision, and mental health coverage options.
Basic life insurance.
Matching 401(k) contributions.
Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.