Maintenance Supervisor

CARBO•Abilene, TX

6d•Onsite

About The Position

The Maintenance Supervisor manages maintenance and repair operations for a multifamily residential property. The role oversees maintenance technicians, keeps the property well-maintained, handles tenant service requests, and ensures operational standards and safety regulations are followed. It also involves managing maintenance resources, records, budgets, vendors, and emergency response plans. The position is located in Cisco, Texas, and requires responding to emergency maintenance requests outside normal working hours as needed.

Requirements

High school diploma or equivalent.
At least 3–5 years of property maintenance experience, including 1–2 years in a supervisory or leadership role.
Strong leadership and team management skills.
Problem-solving abilities and technical knowledge of maintenance disciplines such as plumbing, electrical, and HVAC.
Effective communication and interpersonal skills.
Proficiency with property management software and general office applications.
Ability to manage multiple tasks and prioritize effectively.
Valid driver’s license and reliable transportation.
Ability to lift 25–50 pounds; lifting or carrying items over 50 pounds should be done with assistance.
Professional appearance; attire is designated by the area supervisor.
Required to work some weekends and nights, or be on-call, as a regular part of the job.

Nice To Haves

Additional technical certifications or vocational training.
Experience in multifamily housing or property management.
Relevant certifications, such as HVAC or plumbing.

Responsibilities

Supervise and mentor maintenance technicians, including scheduling, training, and performance evaluation.
Ensure maintenance staff have appropriate equipment and follow established procedures and safety protocols.
Conduct regular property inspections to identify maintenance needs and potential issues.
Oversee routine and emergency maintenance, including plumbing, electrical, HVAC, and general repairs.
Ensure maintenance work is completed promptly and to high-quality standards.
Address tenant service requests and complaints promptly and professionally.
Communicate with tenants about maintenance schedules, progress, and disruptions.
Provide customer service to support tenant satisfaction and retention.
Maintain records of maintenance activities, work orders, inventory, and service contracts.
Prepare and manage maintenance budgets, track expenses, and manage vendor relationships.
Ensure compliance with property management software and reporting requirements.
Ensure maintenance activities comply with safety regulations and industry standards.
Conduct safety audits and training for a safe environment for staff and residents.
Stay informed about local codes and regulations to ensure property compliance.
Respond to emergency maintenance requests outside normal working hours as needed.
Develop and implement emergency response plans for scenarios such as natural disasters and significant system failures.