Maintenance Supervisor

Related • Buffalo, NY

4d • Onsite

About The Position

The Maintenance Supervisor works at an affordable housing community in Buffalo, New York, overseeing and performing technical and mechanical work to keep buildings, grounds, and amenities clean, safe, and functional. The role is a pivotal leadership and company-representative position, supporting the company’s values and goals while serving the community.

The supervisor handles resident work orders and repairs, oversees apartment turnover and readiness, maintains community appearance and safety standards, performs preventive maintenance and after-hours emergency repairs, and coordinates supplies, contractors, vendors, and maintenance budgets. The position requires schedule flexibility, including weekends when necessary, and participation in an on-call rotation. The position does not include an apartment.

Requirements

• At least 3 years of general maintenance experience.
• Schedule flexibility, including the ability to work weekends when necessary, and ability to respond to emergencies or participate in an on-call rotation as needed.
• Strong skills in HVAC, plumbing, carpentry, painting, and electrical and appliance repairs.
• General knowledge of Microsoft Office.
• Ability to lift and move up to 50 pounds.
• High school diploma or equivalent.
• Dedicated to exceeding expectations, leading by example, and providing exceptional service.
• Demonstrates accountability and reliability, ownership of projects and outcomes, precision and attention to detail, resilience, proactive problem-solving, and commitment to learning and development.
• Fosters collaboration and a resident-centered environment, with empathy, respect, and cross-functional cooperation.
• Willingness to embrace feedback and continuously improve.
• Strong belief in teamwork and collaboration.
• Reliable and committed to doing the right thing.
• Personal standards of appearance and dress compatible with company standards.

Nice To Haves

• At least 2 years of direct supervisory experience.
• Experience with RealPage OneSite or similar property management software.
• HUD REAC/NSPIRE experience.
• Affordable housing experience.
• Certification in a related trade.

Responsibilities

• Complete work orders from resident service requests by diagnosing issues and making repairs in accordance with established policies and safety standards.
• Oversee the make-ready process for vacant apartments, including inspections, maintenance task lists, contractor scheduling, supply procurement, and quality checks.
• Develop and maintain cleanliness and appearance standards throughout the community, including grounds and common spaces.
• Inspect the building and property daily and promptly address safety issues.
• Perform routine preventive maintenance and respond to emergency repairs after hours.
• Make maintenance budget recommendations to the Community Manager.
• Order and maintain inventory of building materials and supplies.
• Coordinate with contractors and vendors to obtain bids for repairs and replacements.
• Maintain the general upkeep of building common areas and grounds.
• Perform other duties as assigned.

Benefits

• 19 or more days of paid time off.
• Choice of medical, vision, and dental options.
• Life insurance and an Employee Assistance Program.
• 401(k).
• Flexible spending account (FSA) and health savings account (HSA).
• Employer-paid life and AD&D insurance.
• Paid leave and disability programs.
• Mental health resources, including counseling.
• Fertility benefits, including surrogacy and adoption assistance.
• Paid time off to volunteer and matching for charitable donations.
• Learning and training programs.
• Tuition and certification reimbursement.
• Internal advancement opportunities.
• Annual performance bonus.
• Weekly pay.
• Overtime pay eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED