Maintenance Supervisor

Cushman & Wakefield•Dallas, TX

11d

About The Position

The Maintenance Supervisor is part of the C&W facilities management team and directly manages Maintenance Technicians within an assigned region. The role provides technical expertise and hands-on operational support while helping maintain a reliable, functional office environment for clients. The supervisor works collaboratively with their manager, employees, and clients, and supports the Senior Facilities Manager and Facilities Managers in delivering facilities services. The position oversees building systems and facility maintenance, including fire and life safety, painting, carpentry, plumbing, HVAC, electrical systems, and general maintenance. It includes training and developing maintenance staff, coordinating scheduled and emergency work, administering safety practices, managing vendors and contracts, supporting budgets and inventory, and ensuring work orders and maintenance records are accurate. The supervisor also works with government agencies, contractors, and the client community on technical facilities matters and promotes proactive maintenance, standardized practices, improved performance, and cost savings.

Requirements

High school diploma or GED equivalent.
At least 7 years of related work experience in a commercial property setting, or a similar combination of education or experience in building-system operation, installation, and maintenance.
In-depth technical understanding of HVAC, electrical, plumbing, fire and life safety, and control systems.
Experience supervising hourly employees in property management, construction, or facilities.
Vocational or technical training certificate.
Financial knowledge for reading and understanding budgets, budget variances, and basic management reporting.
Familiarity with Energy Management Systems (EMS) and fire alarm systems.
Basic computing skills in Outlook, Excel, and Word.
Working knowledge of building systems and operations, contractual maintenance, construction and related services, and local laws and building codes related to building operations and safety.
Communication proficiency, both oral and written; interpersonal, organizational, technical, and leadership skills.

Nice To Haves

Trade school education.

Responsibilities

Directly supervise, train, develop, and provide technical direction to Maintenance Technicians.
Provide hands-on troubleshooting and repair expertise for building systems and equipment, including doors, floors, plumbing, lighting, kitchen appliances, roofs, drains, grounds equipment, and light commercial HVAC.
Oversee building systems and maintenance functions, including fire and life safety, painting, carpentry, plumbing, HVAC, electrical, and general facility maintenance.
Respond quickly to emergency situations and client concerns, including on a 24/7 basis.
Follow and enforce company and client policies, including processes related to recruitment, termination, discipline, and performance evaluations.
Execute the corporate safety program, as directed and supported by facilities management, to promote an injury-free workplace.
Manage vendors and contracts, including developing scopes of work, evaluating and selecting vendors, and inspecting completed work.
Collect technical data and prepare justifications for budget approval of energy conservation measures and deferred maintenance items.
Support budget planning and expenditure control, and participate in facilities budgeting with the Senior Facilities Manager and Facilities Manager.
Follow and enforce procedures for notifying clients about work schedules.
Coordinate department trades and functions to complete routine and special work activities.
Develop, coordinate, and maintain planned preventive maintenance programs for building systems, assets, fixtures, furniture, and fittings.
Ensure maintenance work orders are completed accurately, prioritized realistically, and properly approved in the computerized maintenance management system.
Maintain timely and accurate work order data.
Manage technicians’ schedules, including paid time off, sick days, holiday coverage, on-call coverage, and overtime schedules, in alignment with client needs.
Manage overtime and schedules with management sign-off, and schedule workloads efficiently and economically.
Requisition and manage inventory of facilities-related equipment and supplies.
Liaise with federal, state, and local agencies, contractors, and members of the client community on technical facilities matters.
Ensure building operations comply with applicable codes, requisitions, government agency requirements, and company directives.
Implement maintenance best practices that improve performance and reduce costs, and support standardized maintenance across the client portfolio.
Lead and participate in proactive maintenance, identifying and resolving facilities deficiencies before clients report them.