Maintenance Supervisor
About The Position
Gillespie Group specializes in the management, development, and reimagination of residential and commercial real estate properties throughout the state of Michigan. We don't just develop and manage buildings – we create energy and foster innovation through our 5-Star Experience. Driven by a relentless creative spirit and a passion for reinvention, Gillespie Group is here to make a difference one inspiring project at a time. With more than three decades of experience, we've built a portfolio of over 2,000 multifamily homes and 810,000 square feet of commercial-retail space. We believe in adapting to Michigan’s changing needs and constantly rethinking our approach to offer residents and businesses the best possible experience. At Gillespie Group, we’re working to rejuvenate Michigan by investing in the communities and creating interconnected neighborhoods that promote efficiency, growth, and positive change.
Requirements
- High school diploma, general education degree or related Vocational Training and 2 years of property management maintenance including knowledge of plumbing, appliances, mechanical, electrical, drywall repair, HVAC systems, and carpentry experience or an equivalent combination of education/experience.
- Experience with capital improvement projects, operational reporting and budget guidelines
- EPA Tier 2 Certification or ability/willingness to achieve in 90 days
- Ability to work with a sense of urgency to ensure all service requests are responded to in a timely manner.
- Ability to display effective communication, customer service, and organizational skills.
- Gillespie Group requires a background and drug screen as a condition of employment and passing of required physical testing.
- A valid driving license, vehicle, and current automobile insurance are required.
- The position requires individuals to furnish their own vehicle to fulfill all the job’s functions.
Responsibilities
- Positive leadership skills including written and verbal communication
- Work collaboratively with management and facilities teams to solve problems with professionalism and focus on customer service
- Multitask and work without direct supervision, exhibit effective customer service, people and organizational skills
- Training and onboarding of new service technicians
- Training of service technicians and problem solving for RealPage Facilities application and tablet usage
- Schedule and manage activities of service team and contractors
- Schedule all repairs, move-in turnover, cap ex projects to be completed while following the annual property budget and/or needs of property
- Plan and complete daily, weekly, and monthly actions to maintain customer service, work order completion, capital replacements, preventative maintenance, and site inspections
- Provide consistent recommendations for property needs, including but not limited to, capital replacements, deferred maintenance and system needs
- Assist in budget planning/forecasting
- Lead completion and scheduling of new move-in apartment turnover and work with vendors
- Work with the property manager and Area Facilities Coordinator to keep within HUD purchasing guidelines.
- Ability to work with a sense of urgency to ensure all service requests are responded to in a timely manner while maintaining the highest standards for the resident’s home and community
- Perform various duties such as work order completion and distribution to team members, building repairs, and snow removal/shoveling to provide residents with a clean and well-maintained living environment
- Maintain property grounds through daily inspection, clean-up, and preventative care
- Maintain and care for equipment
- Maintain inventory of equipment, tools, and supplies
- Complete emergency repairs as required to prevent damage and deterioration of property
- Complete monthly inspection logs
- Lead and complete semi-annual unit inspections
- Maintain accurate records for all work orders, preventative maintenance, and site and grounds inspections
- Maintain an organized, clean, and safe work environment
- Comply with site safety and hazardous communication standards
- Perform on-call responsibilities as part of an on-call scheduled rotation
- Perform any additional tasks as requested
- Abide by all local, state and federal Fair Housing guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
