MAINTENANCE SUPERVISOR III

MENTOR TECHNICAL GROUP CORP•Carolina, PR

41d

About The Position

Mentor Technical Group (MTG) provides technical support and solutions to FDA-regulated industries, including pharmaceutical, biotechnology, and medical device sectors. The Maintenance Supervisor III plans and organizes facility maintenance and physical operations, directs repair and maintenance work, and supervises maintenance team members, technicians, and contractors. The position supports safe, compliant, and reliable facility operations while meeting regulatory, customer, and company requirements. The supervisor schedules and assigns work, oversees maintenance projects and emergency repairs, manages work orders and documentation, administers contracts, monitors service metrics and expenditures, and coordinates purchasing and inventory. The role also trains, mentors, and evaluates employees; supports customer communications and operational updates; and works with internal departments to meet compliance and quality expectations. The job includes hands-on technical and administrative responsibilities involving facility systems, instrumentation, calibration, databases, and program controls.

Requirements

Bachelor’s degree in a science or engineering field.
3–5 years of experience in a supervisory role in a GMP-regulated manufacturing plant.

Nice To Haves

MBA, MS, or ME.

Responsibilities

Plan and organize facility maintenance repairs and physical operations with minimal or no supervision.
Plan, organize, and schedule work for craft workers, including utilities, facilities, and calibration technicians.
Direct facility repairs, installations, small construction and remodeling, grounds improvements, and maintenance projects; coordinate remodeling with other departments and review plans for energy efficiency and proper construction methods.
Maintain records of materials used and order or purchase materials and supplies.
Ensure facilities comply with applicable state, federal, and local laws, ordinances, regulations, and building codes.
Supervise emergency repairs, inspect field work, plan and estimate maintenance and repair work, and maintain work-order request and completion records.
Administer contracts and review contractor work for timely completion and required quality standards.
Monitor and maintain facility operating conditions in line with regulatory and customer requirements.
Understand and anticipate customer needs and expectations, identify potential project obstacles, and communicate them in a timely manner.
Maintain error-free, controlled, and well-organized documentation and manage technical issues efficiently.
Establish, monitor, and report customer service metrics and key business indicators for the division.
Direct training and performance evaluations for maintenance team members; teach, mentor, and train employees in maintenance and calibration methodologies.
Determine work schedules, sequences, and assignments based on priority, equipment quantity, and staff skills; monitor workloads and review performance.
Generate product certificates of compliance or test documents required for customer orders.
Examine systems, objects, and facilities and analyze information to determine required installations, services, or repairs.
Support budget preparation and administration; coordinate purchasing and documentation and monitor departmental expenditures.
Counsel employees on work-related issues and help correct job-skill deficiencies.
Requisition tools, equipment, replacement parts, and other materials and supplies.
Calculate estimated and actual costs for materials, labor, and outside contractors.
Interpret specifications, blueprints, and job orders to prepare templates and layout reference points for workers.
Conduct or arrange training in safety, repair, and maintenance techniques, operating procedures, and equipment use.
Approve Instrumentation and Facilities Technicians’ work orders and timesheets for management review; promptly generate alerts for out-of-tolerance conditions and communicate them to the client.
Modify program controls and repair analog, digital, and solid-state electronic circuits.
Operate and administer databases and systems such as LAN, CalPro, Maximo, SAP, Metasys, PLCs, fire systems, and security systems.
Coordinate with internal departments to meet industry and customer compliance requirements and customer-driven goals.
Maintain inventory of parts and supplies for the area of responsibility.
Obtain and negotiate supplier quotations, costs, and material quotations; develop scopes of work.
Initiate contractor call-in procedures when needed to restore building systems and update designated staff on status and expected resumption of normal operations.
Ensure compliance with company policies, procedures, site-specific requirements, and standards.
Issue performance review reports to supervised employees.
Meet administrative requirements consistently and on time, including weekly reports, CV updates, annual medical and training record updates, and attendance requirements.
Attend project leader and manager meetings and follow up on action items.
Model company values and ethical behavior in relationships with internal and external customers.
Perform other duties as assigned by management or the client.