Maintenance Solutions Manager- Engine

HOLT Group • Irving, TX

13h • Onsite

About The Position

The Maintenance Solutions Manager is responsible for developing, leading, and monitoring all Preventative Maintenance practices and personnel for Machine and Power Systems Maintenance Divisions. Special areas of responsibility include: 1) Successful development, monitoring, and pricing of Preventive Maintenance Agreements 2) Effective collaboration with all internal resources to ensure consistent application of service development policies and procedures; and 3) Enhance and improve customer experience provided by HOLT’s Maintenance Solutions personnel. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Requirements

• Strong technical aptitude and understanding of both construction equipment electric power industries
• Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
• Excellent oral and written communication skills
• Interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuade
• Proficient skills required in solid problem solving, planning, organization, time management and analysis
• Exceptional organizational, time management, and multi-tasking skills
• Knowledge of Microsoft Office skills to include Excel, Word, and PowerPoint
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
• Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness
• Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
• High school diploma or equivalent required
• At least 6 years of Operational leadership experience preferred, including prior management experience

Nice To Haves

• Bachelors’ Degree in related field preferred

Responsibilities

• Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Effectively communicates daily with their teams, internal customers and external customers to ensure the highest level of service and satisfaction
• Leads, motivates, and develops Maintenance Solutions personnel.
• Effectively manages employee and customer conflict while fostering a customer-centric approach
• Develops (with the input of internal and external customers), communicates, and approves Preventative Maintenance (IronPro) agreements to ensure consistency throughout the organization
• Monitors product support maintenance agreement policies and practices to ensure consistency throughout the division
• Manages all assigned assets used to complete daily tasks and ensure proper usage and maximized investment
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Benefits

• Legendary Customer Service (LCS)
• HOLT’s Values Based Leadership (VBL) tools, models, and processes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED