Maintenance Site Supervisor

Beacon Communities•Canton, MA
•Onsite

About The Position

The Maintenance Site Supervisor is responsible for property maintenance and facilities operations to enhance the value of the community, maintain equipment and machinery, and develop and follow the maintenance budget. The role reports to the Property Manager and does not supervise other employees, though the qualifications include the ability to supervise maintenance staff. The employee must live within 30 minutes of the property unless management approves otherwise. This is a non-exempt position. The role performs and coordinates maintenance, repairs, inspections, preventive maintenance, unit preparation, purchasing, contractor arrangements, capital projects, and site operations. It includes emergency on-call shifts and after-hours maintenance, supply pickup and delivery, and support for other Beacon properties as requested. The employee is expected to protect resident and applicant confidentiality, work collaboratively with residents and associated agencies, follow company and safety policies, complete requested training, and respond to email in a timely manner.

Requirements

  • Education, training, and experience in any combination that demonstrates the ability to perform the duties, including related building or property maintenance supervisory work experience.
  • Knowledge and skill in the safe use of hand tools and small power tools.
  • Computer proficiency.
  • Ability to supervise maintenance staff.
  • Neat and orderly work habits.
  • Valid driver's license.
  • Adequate knowledge of standard plumbing, electrical, carpentry, and heating practices.
  • Professional demeanor and solid interpersonal skills.
  • Ability to handle emergency and pressure-sensitive situations involving complex, time-sensitive problem resolution.
  • Ability to lift 50 pounds, climb and work on ladders, work with arms raised overhead, stand and walk for long periods, climb stairs, bend at the waist and knees to lift, and shovel snow.
  • Must live within 30 minutes of the property unless otherwise approved by management.
  • Required core competencies: teamwork, integrity/ethics, dependability, customer focus, and adaptability/flexibility.
  • Required maintenance supervisor competencies: job knowledge, problem solving/analysis, work environment safety, planning, and interpersonal skills.

Nice To Haves

  • Certified Apartment Maintenance Technician certification.
  • Designated certifications for the property type where required.

Responsibilities

  • Perform minor maintenance and repairs in electrical, plumbing, appliances, flooring, carpentry, painting, and heating and air systems when a license is not required.
  • Maintain the work order system, including creating, updating, and closing work orders using a computer and tablet.
  • Complete minor repairs and improvements in vacant units to prepare them for the market in a timely manner.
  • Perform general carpentry, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
  • Assist with vinyl floor, cove, and wall base installation.
  • Review and track service-order progress.
  • Schedule and participate in emergency on-call shifts and after-hours maintenance.
  • Monitor maintenance inventory and purchases; prepare purchase orders, requisitions, and contracts for equipment, supplies, and services.
  • Develop and adhere to the maintenance budget and authorize maintenance expenditures.
  • Conduct apartment and property inspections.
  • Assist with developing or updating the Capital Needs Assessment.
  • Monitor completion of the preventive maintenance schedule.
  • Oversee and assist with trash and snow removal.
  • Keep contractor certificates of insurance and service agreements up to date.
  • Oversee capital projects and create work scopes and contracts as needed.
  • Safeguard company equipment and materials, common areas, mechanical rooms, and vacant apartments.
  • Assist in minimizing energy and utility usage.
  • Assist office staff and other Beacon properties as requested by supervisors or managers.
  • Maintain decorating replacement schedules and oversee and schedule unit and common-area painting.
  • Schedule and coordinate exterior siding repairs, emergency roof repairs, and minor HVAC repairs.
  • Pick up and deliver supplies using a company or personal vehicle.
  • Preserve resident and applicant confidentiality and foster positive, collaborative relationships with residents, communities, and associated agencies.
  • Follow company policies, rules, safety practices, and regulations.
  • Participate in and complete requested seminars and online training.
  • Check email regularly and respond as needed in a timely manner.

Benefits

  • $1,000 sign-on bonus for new hires, paid as $500 with the first paycheck and $500 after 90 days of employment.
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