Maintenance Punch Technician

Fortis Property Management•Raleigh, NC

1d•Onsite

About The Position

The Maintenance Punch Technician is responsible for assisting the Community Manager and Maintenance Supervisor in areas of the assigned Community. This role involves ensuring all work orders are completed in a timely fashion, providing same-day service on work orders, and maintaining the physical condition of the community, including vacant apartments and landscaping. The technician will also be responsible for trash-outs, knowing utility cut-offs, and producing 5-day turns on vacant units. Additionally, the role requires assuming emergency on-call duty status as scheduled and assisting in the maintenance of the maintenance shop. The position also emphasizes providing superior customer service to tenants and maintaining a professional image and attitude, adhering to all company policies and procedures, including Fair Housing, ADA, OSHA, and EPA regulations.

Requirements

High School graduate or equivalent
Some Vocational/Technical school and/or college
2 years prior apartment maintenance experience or construction punch work required
Unit turns for new construction property/lease-up required

Nice To Haves

EPA certification preferred
CPO certification preferred

Responsibilities

Assist in achieving budgeted maintenance expenses
Advise the Maintenance Supervisor as to stock levels of supplies and equipment
Maintain the physical condition of the community, including vacant apartments and assigned landscaping duties
Advise the Maintenance Supervisor of maintenance problems and solutions
Ensure all work orders are completed in a timely fashion
Provide same day services on work orders
Walk the community daily noting needed repairs; clean and maintain common areas daily
Assist in pickup up grounds throughout the property
Trash out units that have vacated
Ensure knowledge of all utility cut offs
Daily communication with the Maintenance Supervisor to discuss progress, follow-up, or complications regarding maintenance activities
Produce 5 day turns on vacant units
Assume emergency on-call duty status as scheduled
Assist in the maintenance of the maintenance shop
Provide superior customer service
Complete all work orders and ensure the highest quality of customer satisfaction
Maintain a professional image and attitude
Attend instructional training classes as scheduled by the Maintenance Supervisor
Adherence to and proper implementation of all Fortis Properties Management policies and procedures
Knowledge of and adherence to Fair Housing policies and procedures
Knowledge of and adherence to ADA, OSHA, and EPA policies and procedures