Maintenance Porter

Metropolis Technologies • TYSONS, VA

6d • Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, and customer service duties in a parking facility. The position involves completing maintenance and cleaning checklists, monitoring facility conditions and equipment, keeping records and supplies, and assisting customers. Previous experience is preferred but is not required for all positions. The employee must be able to work with minimum supervision and may perform equipment service and general housekeeping tasks.

Requirements

• High school diploma or a combination of experience and education.
• Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Facility maintenance, electrical, and/or painting experience or skills training may be required depending on the job assignment and facility.
• A valid state-issued driver's license, current address, and acceptable driving record are required only if expected to drive a company vehicle or drive on company business.
• Ability to work independently with minimum supervision.
• Clear oral communication, including listening, seeking clarification, and responding to questions.
• Clear written communication and ability to read and interpret written information.
• Positive customer-service attitude and responsiveness to requests for service and assistance.
• Ability to adapt to changes, delays, and unexpected events and to exercise sound judgment and professionalism under pressure.
• Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
• Ability to use hands and fingers, communicate with customers and coworkers, reach, stand or walk for extended periods, and frequently climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
• Ability to stand or walk for up to 8 hours and regularly lift and move 50 pounds or more.
• Ability to move relatively quickly, adjust focus, and use close and peripheral vision.
• Ability to withstand dust, chemicals, other possible irritants, and extreme weather conditions, including rain, snow, cold, and heat.

Nice To Haves

• Previous experience is preferred, but not required in all positions.

Responsibilities

• Complete maintenance and cleaning tasks listed in checklists or assigned by the facility manager or supervisor, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
• Walk the garage daily to identify and correct maintenance problems.
• Sweep and clean garage entrances and exits, stairwells, rails, all levels, the booth, the office, and restrooms.
• Empty trash cans in the garage, booth, and office.
• Paint facility areas as directed, including poles, signs, doors, walls, curbs, islands, and gates.
• Replace burned-out bulbs and apply oil absorbent to oil spills.
• Submit requests for repairs or maintenance.
• Check safety items, including that gate-arm clearance bars are secure.
• Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and appearance.
• Provide ticket and gate-counter records to the manager.
• Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools as applicable.
• Shovel, plow, or blow snow from entrance and exit ramps and other areas designated by the facility manager, using shovels, snow blowers, and other light-duty equipment.
• Report suspected or observed policy violations, safety hazards, and unusual occurrences to the facility manager in a timely manner.
• Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors when interacting with customers.
• Assist customers in the facility or as directed by the facility manager or supervisor.
• Resolve customer complaints independently or with a supervisor's assistance.
• Learn facility operations and cover other duties, including cashier or attendant work, as needed.
• Maintain a neat and clean appearance and wear the complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED