Maintenance Porter

SP Plus•Tysons, VA

4d•Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, and customer-service duties at a parking facility. The role involves working with minimal supervision and may include equipment servicing and general housekeeping. The employee maintains the cleanliness and appearance of the facility, checks equipment and safety items, reports maintenance needs and unusual conditions, assists customers, and may cover other operational duties such as cashier or attendant as needed. Prior experience is preferred but is not required for all positions.

Requirements

High school diploma or a combination of experience and education.
Ability to perform essential duties satisfactorily with minimum supervision.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, active listening, and ability to respond to questions.
Clear written communication and ability to read and interpret written information.
Positive attitude and responsiveness to service requests.
Adaptability to changes, delays, and unexpected events.
Sound and accurate judgment; professionalism under pressure.
Ability to use hands and fingers and communicate with customers and fellow employees.
Ability to stand or walk for extended periods, up to 8 hours; sit; reach; climb; balance; stoop; kneel; crouch; and twist, turn, stretch, and bend frequently.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Close and peripheral vision and ability to adjust focus.
Ability to work around dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.
Valid state-issued driver’s license, current address, and acceptable driving record only if expected to drive a company vehicle or on company business.
Availability for third shift and/or weekends if required by the location’s hiring needs.

Nice To Haves

Previous experience is preferred but not required for all positions.
Facility maintenance, electrical, or painting experience or skills training may be required depending on the assignment and facility.

Responsibilities

Complete maintenance and cleaning checklist tasks as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean garage entrances, exits, stairwells, rails, all levels, the booth, office, and restrooms.
Empty trash cans in the garage, booth, and office.
Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
Provide ticket and gate-counter records to the Manager.
Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
Shovel, plow, or blow snow from entrance or exit ramps and other designated areas using shovels, snow blowers, and other light-duty equipment.
Promptly report suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Practice the company’s customer-satisfaction standards and assist customers in the facility or as directed.
Resolve customer complaints independently or with a supervisor’s assistance.
Learn and cover other operational duties, including cashier and attendant work, as needed.
Maintain a neat appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.