Galleria Dallas Maintenance Porter

LAZ Parking Texas•Dallas, TX
•Onsite

About The Position

The Maintenance Porter is responsible for daily janitorial and general maintenance work at garages and surface lots, keeping facilities clean and safe. The role also involves assisting customers, resolving disputes, communicating with customers and colleagues, and supporting cashiering as needed. The position is full-time at Galleria Dallas, with a 2:30 p.m.–11:00 p.m. shift and compensation of $17–$19 per hour. A driver’s license is required. Paid training and a free company uniform are provided.

Requirements

  • At least one year of experience in general facility maintenance or similar work.
  • Some customer service experience.
  • Valid driver’s license.
  • Demonstrate a good work ethic.
  • Communicate professionally and effectively.
  • Handle challenging and emotionally charged situations.
  • Work unsupervised.
  • Speak, read, and comprehend English.
  • Make decisions independently and remain firm in decisions.
  • Demonstrate urgency and timeliness.
  • Have excellent team-building and interpersonal skills.
  • Lift, push, and pull at least 30–50 pounds; stand and walk for extended periods; and bend, stoop, squat, and lift frequently during a shift.
  • Operate machinery, including a golf cart.

Nice To Haves

  • High school diploma or GED is preferred but not required.

Responsibilities

  • Maintain and clean garages and surface lots daily.
  • Perform general maintenance, including sweeping, wiping surfaces and equipment, emptying and picking up trash, changing light bulbs, and painting.
  • Assist with snow removal and winter upkeep of sidewalks and garages.
  • Operate garage or floor sweepers and scrubbers as needed to keep floors clean and safe.
  • Complete daily maintenance checklist duties efficiently and on time.
  • Greet customers, respond to correspondence and resolve problems promptly, and build rapport with customers.
  • Provide vehicle assistance to customers in garages and surface lots.
  • Assist customers through the intercom system, in lobbies and lanes, and in the parking office.
  • Promote customer satisfaction through a friendly demeanor, helpful attitude, and willingness to assist.
  • Assist with cashiering functions as needed.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match
  • Medical, dental, and vision coverage with three plan options
  • One-on-one health coaching and resources at no charge, whether or not the employee enrolls in LAZ Benefits
  • Employee Assistance Program with 24/7 confidential counseling for employees and eligible household members
  • Smoking cessation program
  • Pay Activ on-demand access to up to 50% of earned wages
  • Paid training
  • Free company uniform
  • Team atmosphere
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