Maintenance Porter

Metropolis Technologies•Erlanger, KY

1d•$18 - $19•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network with more than 23,000 employees and over 4,000 locations across North America and Europe. The Maintenance Porter performs facility maintenance and cleaning duties and interacts with customers. The role may also include equipment service and general housekeeping. The employee is expected to work with minimum supervision and perform assigned duties according to checklists and the direction of the facility manager or supervisor. Previous experience is preferred but is not required for all positions. The job is located in Erlanger, Kentucky. The role requires frequent physical activity, including standing or walking for long periods (up to eight hours), climbing, bending, kneeling, and lifting or moving 50 pounds or more regularly. Employees may work around dust, chemicals, and other irritants and in extreme weather conditions. The hourly pay range is $18.00–$19.00, with eligibility to earn tips in addition to the posted rate.

Requirements

High school diploma or a combination of experience and education.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where applicable.
Ability to work with minimum supervision.
Ability to read, write, and interpret English, and respond to common customer inquiries or complaints.
Clear oral communication, active listening, and ability to seek clarification and respond to questions.
Clear, informative written communication and ability to read and interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Ability to adapt to workplace changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
Ability to use hands and fingers and communicate with customers and coworkers.
Ability to sit; reach; stand or walk for up to eight hours; climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
Ability to lift and move 50 pounds or more regularly and move relatively quickly.
Close and peripheral vision and ability to adjust focus.
Ability to work with dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.
A valid state-issued driver’s license with current address and an acceptable driving record is required only if the employee is expected to drive a company vehicle or on company business.
Availability for third shift and/or weekends may be required depending on location hiring needs.

Nice To Haves

Previous experience is preferred but not required for all positions.
Facility maintenance, electrical, and/or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

Complete facility maintenance and cleaning tasks on checklists and as directed, removing dirt, dust, litter, and debris with appropriate hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean garage entrances, exits, stairwells, rails, booth, office, restrooms, and other facility areas.
Empty trash cans in the garage, booth, and office.
Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the Manager.
Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools, as applicable.
Shovel, plow, or blow snow from entrance and exit ramps and other areas designated by the Facility Manager.
Report suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager promptly.
Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
Assist customers within the facility or as directed by the Facility Manager or Supervisor.
Resolve customer complaints independently or with a supervisor’s assistance.
Be familiar with facility operations and cover other duties, such as cashier or attendant, as needed.
Maintain a neat and clean appearance and wear the complete uniform during scheduled shifts.
Perform other duties as assigned.