Maintenance Porter, 2nd Shift

SP Plus•Seattle, WA
•Onsite

About The Position

SP+ is hiring a Maintenance Porter to perform facility maintenance, cleaning, and customer-service duties. The role includes inspecting and maintaining a parking garage, addressing routine issues, supporting equipment operations, and assisting customers. The employee is expected to work with minimum supervision and may cover other operational duties, such as cashier or attendant, as needed. The listed pay rate is $22.66 per hour.

Requirements

  • High school diploma or a combination of experience and education.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
  • Ability to work with minimum supervision.
  • Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
  • Clear oral communication, active listening, and ability to get clarification and respond to questions.
  • Clear written communication and ability to read and interpret written information.
  • Positive customer-service attitude and responsiveness to requests for service and assistance.
  • Adaptability to changes, delays, and unexpected events; sound judgment and professionalism under pressure.
  • Valid state-issued driver’s license, current address, and acceptable driving record only if expected to drive a company vehicle or on company business.
  • Ability to stand or walk for long periods, up to eight hours; frequently sit, reach, climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
  • Ability to regularly lift and move 50 pounds or more and move relatively quickly.
  • Ability to work with dust, chemicals, and other possible irritants and in extreme weather, including rain, snow, cold, and heat.
  • Required vision abilities include close vision, peripheral vision, and the ability to adjust focus.

Nice To Haves

  • Previous experience is preferred, but is not required for all positions.
  • Facility maintenance, electrical, or painting experience or skills training may be required depending on the assignment and facility.

Responsibilities

  • Complete maintenance and cleaning tasks from checklists and as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris using brooms, mops, brushes, and other hand tools.
  • Walk the garage daily to identify and correct maintenance problems.
  • Sweep and clean entrances, exits, stairwells, rails, booth, office, restrooms, and other facility areas.
  • Empty trash cans in the garage, booth, and office.
  • Paint facility areas and surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
  • Replace burned-out bulbs and apply oil absorbent to oil spills.
  • Submit requests for repairs or maintenance.
  • Check safety items, including gate arms, to ensure clearance bars are secure.
  • Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
  • Provide ticket and gate-counter records to the Manager.
  • Maintain an inventory of janitorial supplies and a garage or lot sweep sheet.
  • Operate automatic sweepers, scrubbers, outdoor equipment, and electrical tools as applicable.
  • Shovel, plow, or blow snow from ramps and other areas designated by the Facility Manager.
  • Promptly report suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
  • Assist customers and resolve complaints independently or with a supervisor’s assistance.
  • Learn facility operations and cover other duties, including cashier or attendant work, as needed.
  • Maintain a neat appearance and wear the complete uniform before and during scheduled shifts.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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