About The Position

SP+, a Metropolis company, is seeking a Maintenance Porter for its Seattle-area maintenance team. The position involves facility maintenance, cleaning, and customer interaction, with pressure washing, garage sweeping, or garage maintenance experience preferred but not required for all positions. The employee must be able to work with minimum supervision. The role requires driving and a valid driver’s license in good standing. It is a third-shift position that includes weekends. The pay range is $23.00–$25.00 per hour. The Maintenance Porter performs cleaning and maintenance tasks throughout the parking facility, monitors its condition and equipment, and assists customers. Duties may include equipment service, general housekeeping, and covering other operational roles as needed. The employee must maintain a neat appearance and wear the complete uniform during scheduled shifts. SP+ describes itself as an artificial intelligence company focused on computer-vision-powered checkout-free parking. The company operates more than 4,000 locations across North America and Europe and has over 23,000 employees.

Requirements

  • High school diploma or a combination of experience and education.
  • Valid state-issued driver’s license with a current address and an acceptable driving record; driving is required.
  • Ability to perform the essential duties satisfactorily with minimum supervision.
  • Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
  • Clear oral communication, active listening, ability to get clarification, and responsiveness to questions.
  • Clear and informative written communication and ability to interpret written information.
  • Positive customer-service attitude and ability to respond to service requests.
  • Adaptability to changes, delays, or unexpected events in the work environment.
  • Sound and accurate judgment and professionalism under pressure.
  • Availability for third shift and weekends, as required for this position.
  • Ability to use hands and fingers and communicate with customers and coworkers.
  • Ability to sit; reach with hands and arms; stand or walk for long periods, up to eight hours; climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
  • Ability to regularly lift and move 50 pounds or more and move relatively quickly.
  • Close and peripheral vision and ability to adjust focus.
  • Ability to tolerate dust, chemicals, other possible irritants, and extreme weather conditions, including rain, snow, cold, and heat.

Nice To Haves

  • Experience in pressure washing, garage sweeping, or garage maintenance.
  • Facility maintenance, electrical, or painting experience or skills training, depending on the job assignment and facility.
  • Previous experience; the posting notes it is preferred but not required in all positions.

Responsibilities

  • Complete maintenance and cleaning tasks listed in checklists or assigned by the facility manager or supervisor, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
  • Walk the garage daily to identify and correct maintenance problems.
  • Sweep and pick up around garage entrances, exits, and stairwells; clean rails and surface areas, the booth, office, and restrooms.
  • Empty trash cans in the garage, booth, and office.
  • Paint facility areas as directed, including poles, signs, doors, walls, curbs, islands, and gates.
  • Replace burned-out bulbs and apply oil absorbent to oil spills.
  • Submit requests for repairs or maintenance.
  • Check safety items, including ensuring gate-arm clearance bars are secure.
  • Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and general appearance.
  • Provide ticket and gate-counter records to the manager.
  • Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
  • Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools as applicable.
  • Shovel, plow, or blow snow from entrance and exit ramps and other areas designated by the facility manager.
  • Promptly report suspected or observed policy violations, safety hazards, and unusual occurrences to the facility manager.
  • Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors when interacting with customers.
  • Assist customers and resolve complaints independently or with a supervisor’s help.
  • Learn facility operations and cover other duties, including cashier or attendant duties, as needed.
  • Maintain a neat and clean appearance and wear the complete uniform during scheduled shifts.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans
  • Flexible spending accounts
  • Long- and short-term disability
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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