Maintenance Person

Hyatt Place Chicago South•Chicago, IL

About The Position

The Maintenance Person supports the hotel’s commitment to guest satisfaction and teamwork by safely and efficiently maintaining the property. The role performs preventive maintenance and repairs on mechanical, electrical, kitchen, and laundry equipment, along with general upkeep of guest rooms, public areas, and back-of-house facilities. The position responds to maintenance requests and emergencies, conducts system inspections, keeps maintenance records, and supports renovations and equipment upgrades while following applicable safety, health, environmental, and company requirements. The position requires at least one year of general building maintenance experience or equivalent experience in a trade profession. Vocational School Certification is preferred. The work is very physically demanding and involves extended periods of walking, standing, bending, lifting, twisting, and kneeling.

Requirements

  • At least one year of general building maintenance experience or equivalent experience in a trade profession.
  • Solid experience repairing mechanical, electrical, kitchen, and laundry equipment.
  • General carpentry skills.
  • Knowledge and use of basic hand and power tools.
  • Ability to provide high-level customer service and communicate effectively with guests and team members.
  • Ability to follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure.
  • Ability to perform extended periods of walking, standing, bending, lifting, twisting, and kneeling.

Nice To Haves

  • Vocational School Certification.

Responsibilities

  • Perform preventive maintenance on building systems, equipment, and machinery.
  • Diagnose and troubleshoot mechanical, electrical, plumbing, and HVAC systems, and make effective repairs.
  • Respond to maintenance requests from guests, staff, and management, prioritizing work according to urgency and operational impact.
  • Inspect and test building systems, including fire alarms, emergency lighting, elevators, and generators, for compliance with safety regulations and industry standards.
  • Maintain records of inspection findings, maintenance work, equipment performance, work orders, equipment manuals, and safety inspections.
  • Respond to emergencies such as power outages and plumbing leaks, taking action to reduce risks and operational disruptions.
  • Coordinate with other departments and external contractors on emergency repairs and guest safety and satisfaction.
  • Perform general repairs and maintenance in guest rooms, public areas, and back-of-house facilities.
  • Assist with renovations, remodeling projects, and equipment upgrades.
  • Follow health, safety, and environmental regulations and company maintenance policies and procedures.

Benefits

  • Employer contribution of up to 80% toward individual health plans.
  • Affordable dental and vision insurance.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • 401(k) plan with discretionary yearly match.
  • Paid group term life insurance for select positions.
  • Short-term disability coverage with 50% shared cost.
  • Option to purchase additional employee-paid life insurance.
  • Robust paid time off (PTO) plan.
  • Seven paid holidays.
  • Earned wage access program.
  • Employee Assistance Program (EAP).
  • Sober support network and recovery-friendly workplace.
  • Hotel travel discounts.
  • Additional benefits may be available based on property-specific location.
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