Maintenance Person

Hyatt Place Virginia Beach Town Center•Virginia Beach, VA

About The Position

The Maintenance Person contributes to the hotel’s commitment to high-quality guest satisfaction and teamwork by safely and efficiently maintaining the property. This includes performing preventive maintenance and repairs on mechanical, electrical, kitchen, and laundry equipment. The role also involves maintaining building systems and equipment, responding to maintenance requests and emergencies, conducting inspections, keeping accurate maintenance records, and helping maintain guest rooms, public areas, and back-of-house facilities.

Requirements

  • At least 1 year of general building maintenance experience or equivalent experience in a trade profession.
  • Solid experience repairing mechanical, electrical, kitchen, and laundry equipment.
  • General carpentry skills.
  • Knowledge and use of basic hand and power tools.
  • Ability to provide high-level customer service and communicate effectively with guests and team members.
  • Ability to follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure.

Nice To Haves

  • Vocational school certificate preferred.

Responsibilities

  • Perform preventive maintenance on building systems, equipment, and machinery to minimize downtime and ensure optimal performance.
  • Diagnose and troubleshoot mechanical, electrical, plumbing, and HVAC systems, then implement effective repairs.
  • Respond to maintenance requests from guests, staff, and management, prioritizing tasks according to urgency and operational impact.
  • Inspect and test building systems, including fire alarms, emergency lighting, elevators, and generators, for compliance with safety regulations and industry standards.
  • Record inspection findings, maintenance activities, and equipment performance.
  • Respond to emergencies such as power outages and plumbing leaks, taking appropriate action to mitigate risk and minimize operational disruptions.
  • Coordinate with other departments and external contractors on emergency repairs and guest safety and satisfaction.
  • Perform general repairs and maintenance to maintain guest rooms, public areas, and back-of-house facilities.
  • Assist with renovations, remodeling projects, and equipment upgrades.
  • Comply with health, safety, and environmental regulations and company maintenance policies and procedures.
  • Maintain records and documentation, including work orders, equipment manuals, and safety inspections.

Benefits

  • Employer contribution of up to 80% toward individual health plans.
  • Affordable dental and vision insurance.
  • Flexible spending account (FSA) and health savings account (HSA) options.
  • 401(k) plan with discretionary yearly match.
  • Paid group term life insurance for select positions.
  • Short-term disability with 50% shared cost.
  • Option to purchase additional employee-paid life insurance.
  • Robust paid time off (PTO) plan.
  • Seven paid holidays.
  • Earned wage access program.
  • Employee Assistance Program (EAP).
  • Sober support network and recovery-friendly workplace.
  • Hotel travel discounts.
  • Additional benefits may be available depending on property location.
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