Maintenance Person

Middlebury Inn • Middlebury, VT

7d

About The Position

The Maintenance Person contributes to the hotel’s commitment to high-quality guest satisfaction and teamwork by safely and efficiently maintaining the property. The role performs preventive maintenance and repairs on mechanical, electrical, kitchen, and laundry equipment, as well as general upkeep of guest rooms, public areas, and back-of-house facilities. It includes responding to maintenance requests and emergencies, inspecting building systems, maintaining accurate records, and supporting renovations and equipment upgrades. The position requires strong customer service, effective communication, attention to detail, and the ability to remain composed under pressure.

Requirements

• At least 1 year of general building maintenance experience or equivalent experience in a trade profession.
• Solid experience repairing mechanical, electrical, kitchen, and laundry equipment.
• General carpentry skills.
• Knowledge and use of basic hand and power tools.
• Ability to provide high-level customer service and communicate effectively with guests and team members.
• Ability to follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure.

Nice To Haves

• Vocational school certification preferred.

Responsibilities

• Perform preventive maintenance on building systems, equipment, and machinery to minimize downtime and ensure optimal performance.
• Diagnose and troubleshoot mechanical, electrical, plumbing, and HVAC systems, and implement effective repairs.
• Respond promptly to maintenance requests from guests, staff, and management, prioritizing tasks by urgency and operational impact.
• Inspect and test building systems, including fire alarms, emergency lighting, elevators, and generators, for safety compliance and proper operation.
• Maintain records of inspection findings, maintenance activities, equipment performance, work orders, equipment manuals, and safety inspections.
• Respond to emergencies such as power outages and plumbing leaks, taking appropriate action to mitigate risk and minimize disruption.
• Coordinate with other departments and external contractors on emergency repairs and matters affecting guest safety and satisfaction.
• Perform general repairs and maintenance to maintain guest rooms, public areas, and back-of-house facilities.
• Assist with renovations, remodeling projects, and equipment upgrades.
• Comply with health, safety, and environmental regulations, as well as company maintenance policies and procedures.

Benefits

• Employer contribution of up to 80% toward individual health plans.
• Dental and vision insurance.
• Flexible spending account (FSA) and health savings account (HSA) options.
• 401(k) plan with discretionary yearly match.
• Paid group term life insurance for select positions.
• 50% shared cost short-term disability.
• Option to purchase additional employee-paid life insurance.
• Robust paid time off plan.
• Seven paid holidays.
• Earned wage access program.
• Employee Assistance Program (EAP).
• Sober support network and recovery-friendly workplace.
• Hotel travel discounts.
• Additional benefits may be available based on property-specific locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed