Maintenance Manager

RPM Living•Houston, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property’s net operating income by maintaining its interior and exterior safely, meeting RPM standards, and staying at or below approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. This position supervises property and grounds maintenance, manages the work order process and maintenance budget, and oversees the maintenance team, property safety, and construction projects. It also involves troubleshooting and repairing building systems, implementing preventative maintenance plans, maintaining records, and responding to maintenance emergencies, including after-hours calls. The role is based on site and requires a flexible schedule, including weekdays, nights, and weekends as needed.

Requirements

  • Must be able to walk, stand, climb stairs or ladders, and access various areas of the property.
  • May be required to push or pull items, reach overhead, bend, stoop, or kneel.
  • Must have hand and finger dexterity and be able to grasp tools.
  • Must be able to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Must be able to hear and understand verbal communications in person and over the phone or computer, and detect sounds indicating potential issues, such as machinery noises or alarms.
  • May occasionally need to lift or carry items weighing up to 50 pounds; heavier items may be lifted with team-member assistance or lifting equipment.
  • Must be able to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer, keyboard, mouse, and other office equipment.
  • A flexible schedule is required, with weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs.
  • Employment is contingent upon successful completion of a background check, as required by applicable local, state, and federal requirements.

Nice To Haves

  • A valid driver’s license is preferred.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property’s operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work order records in computer software.
  • Oversee community maintenance, cleanliness, and safety, including compliance with fire and safety codes and oversight of construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair systems such as HVAC, electrical, and plumbing.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans and remain on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to develop their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
  • Monthly bonuses and a competitive benefits package.
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