Maintenance Manager

RPM Living•Fort Worth, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by maintaining its interior and exterior safely, in accordance with RPM standards and at or below approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. This position supervises property and grounds maintenance, develops and mentors a skilled maintenance team, oversees budgets and purchasing, and manages work orders and records. The Maintenance Manager also oversees community safety, inspections, preventative maintenance, construction projects, and compliance with applicable fire, safety, and OSHA requirements. The role includes troubleshooting and repairing building systems, responding to maintenance emergencies, and being on call for after-hours emergencies. The job is based on site and includes time outdoors and possible work in confined spaces, at heights, or in potentially hazardous areas. A flexible schedule is required, including weekdays, nights, and weekends as needed.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel as needed.
  • Manual dexterity and ability to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds indicating potential issues such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
  • A flexible schedule that can include weekdays, nights, and weekends, including Saturdays and Sundays, as business needs require.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management skills.
  • Valid driver's license.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, manage the work order process, and maintain records in computer software.
  • Oversee the maintenance, cleanliness, and safety of the community, including compliance with fire and safety codes and oversight of construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair systems including HVAC, electrical, and plumbing.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans, conduct regular property inspections, and remain on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, including maintaining a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
  • Monthly bonuses.
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