Maintenance Manager

AvalonBay Communities•Walnut Creek, CA

About The Position

The Maintenance Manager manages maintenance and preventive maintenance efforts for one or more assigned communities. This includes oversight of the physical aspects of the buildings and their HVAC, electrical, plumbing, carpentry, major appliances, and amenities. The role ensures work meets Vivmark Residential’s operational standards and applicable laws and regulations. At Neighborhoods, the manager conducts property visits, works with on-site supervisors to improve community proficiency and performance, and maintains oversight of maintenance operations.

Requirements

Valid driver’s license and automobile insurance, where applicable.
3–5 years of apartment maintenance experience or experience in a related field.
Strong knowledge of HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features such as pools and spas, fitness equipment, and waste management systems.
Basic knowledge of boilers, chillers, chilling towers, sprinklers, and steam systems.
Complete understanding of emergency systems, shutoffs, their locations, and sequence of operations.
Ability to supervise and develop new team members and provide feedback and coaching that improves performance.
Ability to be on call as required by the work schedule and respond within one hour after dispatch.
Ability to communicate with team members, residents, and vendors while maintaining customer service standards.
Ability to report to work regularly and consistently on time, work the assigned schedule, and accurately document and verify time worked.

Nice To Haves

At least 2 years of people management experience is preferred.
Environmental Protection Agency (EPA) Type I and II Certification, where applicable.
Certified Pool Operator (CPO) certification, where applicable.

Responsibilities

Manage maintenance and preventive maintenance efforts for one or more assigned communities.
Oversee the physical aspects of buildings, including HVAC, electrical, plumbing, carpentry, major appliances, and amenities.
Ensure maintenance work meets operational standards and applicable laws and regulations.
Conduct property visits at Neighborhoods.
Work with on-site supervisors to increase community proficiency and performance.
Maintain oversight of maintenance operations.
Supervise and develop new team members, providing feedback and coaching to improve performance.
Respond to on-call dispatches within one hour when required.