Maintenance Manager

The Scion Group•Greensboro, NC

1d•Onsite

About The Position

The Maintenance Manager, referred to in the posting as the Facilities Manager, is a key member of The Scion Group’s onsite team, responsible for the safety and functionality of property buildings and equipment and for delivering quality service through the onsite Facilities team and third-party vendors. The role calls for an experienced leader and subject matter expert who can work in a fast-paced, agile collegiate environment. The manager may also be asked to assist other properties. The position manages building services, preventive maintenance, day-to-day building systems operations, facilities budgets, vendors, service requests, inspections, work orders, and turn preparation. It also supervises and develops Facilities team members, maintains building and equipment records, and participates in emergency preparedness. The job is located at the assigned property, may involve periodic travel, and includes on-call service except during approved PTO.

Requirements

High school diploma/GED, trade school diploma, or military training.
8 years of relevant experience managing building systems in multi-unit residential properties.
5 years of supervisory experience.
5 years of experience with building automation systems and life-safety systems.
EPA 608 Universal certification.
Certified Pool Operator (CPO) certification, or intention to obtain it within six months.
Expertise in plumbing, HVAC, electrical, and mechanical systems and generally accepted maintenance practices.
Boiler operator or Stationary Engineer certificate/license.
Ability to read and interpret design drawings, blueprints, safety guidelines, operating and maintenance instructions, and procedural manuals.
Ability to manage multiple projects, set priorities, and meet deadlines.
Basic computer skills, including Microsoft Office and CMMS.
Valid driver’s license.
Ability to stand for 8 hours or longer per day and lift up to 100 lbs. as necessary.
Ability to serve on call except during approved PTO periods.

Responsibilities

Manage building services and preventive maintenance programs according to industry practices, company procedures, and applicable state, federal, and OSHA codes and regulations.
Manage day-to-day building operations, including HVAC, plumbing and piping, fire protection, general maintenance and troubleshooting, and building automation systems.
Monitor and diagnose major building systems; coordinate preventive maintenance, testing, permitting, and certification.
Operate and manage life-safety systems, including fire pumps, alarm panels, sprinkler systems, alarms, backflow preventers, smoke detectors, CO2 sensors, fire extinguishers, emergency lighting, and means of egress.
Prioritize and schedule maintenance work and ensure work quality meets company standards.
Manage Facilities Technicians and ensure service requests are completed and documented accurately and within company standards.
Manage facilities budgets and work with the General Manager and Regional Facilities Manager to formulate and track facilities and capital plans.
Review completed work and work orders for quality, accuracy of labor hours and material costs, and recurring equipment failures.
Ensure emergency and routine repairs and preventive maintenance are completed promptly and professionally.
Respond to safety and risk-management issues.
Inspect buildings, common areas, property exteriors, equipment, and grounds for deficiencies and potential safety, health, or code problems; prepare written reports and recommend solutions.
Oversee turn preparation, including inspecting vacated units, making appropriate repairs and charges, ensuring work is completed, and inspecting units after repairs for quality and readiness.
Manage spare-parts and tool inventory, coordinating with the General Manager to maintain stock of parts, tools, and supplies.
Maintain the appearance of the shop and mechanical, supply, electrical, and storage facilities.
Ensure equipment is maintained in accordance with warranty requirements and to extend its useful life.
Oversee contracted building work, obtain bids, negotiate vendor and contractor prices with required approval, and coordinate deliveries, schedules, and performance.
Ensure safety procedures, personal protective equipment use, and health and safety policies are followed.
Manage lock keying and coring/coding processes and maintain key-management procedures, logbooks, and protocols.
Implement standard operating procedures and preventive maintenance programs.
Participate in emergency preparedness planning and serve as essential personnel in emergencies.
Escalate unusual or urgent repairs and replacements to the General Manager and Regional Facilities Manager.
Maintain records for major systems, including maintenance manuals, manufacturer cut sheets, warranties, and equipment information.
Hire, train, and develop Facilities team members and hold them accountable for high-quality service.