Maintenance Manager - Floater

ConcordRENTS•Gabriella, FL
•$27 - $29

About The Position

The Maintenance Manager - Floater supports ConcordRENTS communities within specific regional portfolios, traveling to and working at communities as requested. The position helps ensure that amenities and apartment homes meet company standards, prepares homes for new residents, maintains occupied apartments, and supports community curb appeal. The role requires hands-on maintenance capabilities, the ability to lead and develop a team, and responsive, caring communication with residents. The Maintenance Manager works independently, prioritizes demands with urgency, and learns and uses industry technology to provide efficient service. This role supervises the Maintenance Department, directing daily maintenance and preventive maintenance activities, staff assignments, service requests, vendors, inventories, documentation, and property repairs. It may involve work on mechanical, electrical, plumbing, HVAC, pool, grounds, and other community systems and facilities. The position is available for on-call duty and may require nights and weekend work. Candidates must have a high school diploma or GED, applied trades training, and more than five years of experience to become fully familiar with the required techniques, equipment, systems, documentation, work monitoring, and routines. EPA certification (Universal or both Type I and Type II) is required at hire or must be obtained through company-provided training within six months of hire. Certified Pool Operator certification may be required to service pools.

Requirements

  • High school diploma or GED equivalent.
  • Applied trades training in a specialized occupation, with knowledge of mechanics, electrical systems, HVAC systems, and plumbing.
  • More than five years of experience to become fully familiar with required techniques, equipment, systems, documentation, monitoring others' work, and routines.
  • EPA certification: Universal, or both Type I and Type II, provided at hire or obtained through company-provided training within six months of hire.
  • Ability to speak, read, and write English for safety and productivity.
  • Ability to use mathematics and analyze complicated drawings, manuals, and schematics, and to use precision measuring instruments such as gauges, meters, and electrical testers.
  • Proficiency in painting, plumbing, electrical work, appliance repair, carpentry, landscape quality control, and irrigation repairs.
  • Ability to transfer knowledge to other team members.
  • Ability to address residents' customer service needs through clear and caring communication.
  • Ability to work independently, act with urgency, and find solutions.
  • Willingness and ability to learn industry technology.
  • Demonstrated organizational skills and ability to prioritize daily schedules to meet property demands.
  • Ability to travel to and work at communities as requested within specific regional portfolios.
  • Availability for on-call duty, nights, and weekend work.

Nice To Haves

  • Certified Pool Operator (CPO) certification may be required to service pools.

Responsibilities

  • Interview, select, recommend hiring, train, and supervise Maintenance Department staff.
  • Provide safety instruction, equipment, and devices; ensure employees understand safety and quality standards.
  • Provide operational training and technical direction, assist staff in resolving problems, assign and check work, and monitor results.
  • Evaluate employee performance; provide counseling and coaching; recommend and document disciplinary measures; monitor attendance and authorize time cards; and initiate personnel actions.
  • Maintain harmonious employee/employer relations.
  • Participate in annual planning, recommend maintenance budgets and capital equipment purchases, and respond to related inquiries.
  • Work with the Community Director to select and negotiate with local vendors and contractors.
  • Establish maintenance and preventive maintenance schedules and routines, and adjust priorities and assignments as conditions change.
  • Track service requests in the computer system, close completed orders, and investigate and resolve overdue requests.
  • Keep maintenance documentation current and accurate, including EPA, MSDS, smoke detector, asset inventory, fire, compactor, and pool records.
  • Check warranty information, ensure repairs meet warranty requirements, and contact vendors to resolve outstanding issues.
  • Monitor and order parts, supplies, and materials; maintain prescribed inventory levels and ensure proper storage and a safe, orderly shop.
  • Monitor move-in and move-out inspections; conduct and document inspections; orient residents to apartment unit operation and respond to questions.
  • Participate in and monitor service requests and maintenance of grounds, pools, amenities, clubhouses, and apartment homes, including housekeeping and preventive maintenance.
  • Arrange movement and installation of equipment and furnishings in offices and common or amenity areas.
  • Respond to unusual or escalated maintenance issues and reports of serious problems.
  • Determine repair and material requirements and perform repairs involving mechanical, electrical, plumbing, or HVAC systems and units.
  • Determine when outside contractors are needed; negotiate and schedule assignments and monitor their progress and results.
  • Arrange, implement, and participate in special projects to improve property aesthetics, safety, or quality.
  • Maintain property grounds and facilities and resolve safety hazards, property damage, and unsightly conditions.
  • Prepare periodic or special reports and data relating to maintenance activities and statistics.
  • Be available for on-call duty, nights, and weekend work.

Benefits

  • 16 days of paid time off and 7 paid holidays in the first year.
  • 401(k) program with up to $5,250 in annual company match, including a 150% match on the first 3% contributed and a 50% match on contributions between 4% and 10%.
  • Rental discounts of 20% for full-time team members and 50% for resident maintenance positions.
  • Eligibility to participate in performance and role-specific bonus programs.
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