Hotel Maintenance Manager
About The Position
The Hampton Inn Brookfield/Milwaukee is hiring a full-time Maintenance Manager to manage maintenance technicians and ensure the overall operation of the building. The role responds to maintenance requests from guests and coworkers, plans preventative maintenance, and manages the maintenance technicians on staff for the day. The Maintenance Manager maintains electrical and mechanical equipment used in heating, air-conditioning, refrigeration, water-supply, and power systems; follows the preventative maintenance schedule and program; supervises maintenance employees, including staffing, training, and performance management; and ensures work is completed to customer satisfaction with quick, effective resolution of problems and complaints. The role also prepares and adheres to maintenance and equipment budgets, secures and reviews bids from outside contractors, and performs other duties as assigned. The work takes place indoors in a hotel and outdoors. It continuously involves using tools and safety equipment and may occasionally expose the employee to fumes, gases, odors, dust, and biohazards. The position is physically active, including frequent standing, walking, sitting, handling objects and equipment, reaching, bending, twisting, pulling, stooping, climbing stairs, and communicating or listening. Occasional lifting, carrying, pushing, pulling, or placing of products and supplies up to 50 pounds is required.
Requirements
- At least 1 year in hospitality maintenance.
- Ability to work weekends and holidays.
- Undergraduate degree or equivalent job-related experience.
- Verbal and written communication skills.
- Ability to bend over, stoop, and crawl.
- Ability to perform physically active work.
- Ability to do some driving.
Nice To Haves
- Hotel experience preferred.
- Supervisory experience preferred.
- Passion for performing repairs.
- Ability to work in a fast-paced environment.
- Attention to detail.
- Availability to work a flexible schedule.
Responsibilities
- Respond to maintenance requests from guests and coworkers.
- Plan preventative maintenance measures and manage the maintenance technicians on staff for the day.
- Maintain electrical and mechanical equipment used in heating, air-conditioning, refrigeration, water-supply, and power systems.
- Comply with the preventative maintenance schedule and program.
- Supervise maintenance employees, including staffing, training, and performance management.
- Ensure work is completed to customer satisfaction, resolving problems and complaints quickly and effectively.
- Prepare and adhere to the maintenance and equipment budget.
- Secure and review bids from outside contractors.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision plans, eligible the first of the month after 30 days.
- Company-paid life and AD&D insurance and long-term disability.
- Flexible Spending/Dependent Care Account.
- Short-term disability and accident plans.
- Employee Assistance Program.
- 401(k) retirement plan with company match.
- Paid vacation, up to 10 days per year.
- Paid sick time, up to 5 days per year.
- Seven paid holidays per year.
- Referral program with $500 for referring someone.
- Employee recognition program with gift cards.
- Employee discounts.
- On-Demand Pay, providing access to earned wages before the regular paycheck.
- Hilton employee Team Member Travel Program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
