Hotel Maintenance Manager

Aileron Management•Brookfield, WI

About The Position

The Hotel Maintenance Manager manages maintenance technicians and ensures the overall operation of the hotel building. The role responds to maintenance requests from guests and coworkers, plans preventive maintenance, and oversees the maintenance technicians on staff. The manager maintains electrical and mechanical equipment used in heating, air-conditioning, refrigeration, water-supply, and power systems; follows the preventive maintenance schedule; supervises maintenance employees, including staffing, training, and performance management; and ensures work is completed to customer satisfaction through prompt resolution of problems and complaints. The role also prepares and adheres to maintenance and equipment budgets and obtains and reviews bids from outside contractors. Other duties may be assigned. The job operates both indoors in a hotel and outdoors. It continuously involves using tools and safety equipment, and may occasionally involve exposure to fumes, gases, odors, dust, and biohazards. The position requires a physically active person who can bend, stoop, crawl, climb stairs, and lift, carry, push, pull, or place items weighing up to 50 pounds. Weekend and holiday availability and some driving are required; the schedule is flexible. The employer is Aileron Management, which manages the Hampton Inn Brookfield/Milwaukee. The employer describes its team as service-oriented and offers opportunities for career advancement. The listed salary is $60,000–$68,000 annually, depending on experience.

Requirements

At least 1 year of experience in hospitality maintenance.
Undergraduate degree or equivalent job-related experience.
Verbal and written communication skills.
Ability to work weekends and holidays.
Ability to perform repairs and work in a fast-paced environment with attention to detail.
Ability to bend, stoop, crawl, and perform physically active work.
Ability to do some driving.

Nice To Haves

Hotel experience preferred.
Supervisory experience preferred.

Responsibilities

Respond to maintenance requests from guests and coworkers.
Plan preventive maintenance measures and manage the maintenance technicians on staff.
Maintain electrical and mechanical equipment used in heating, air-conditioning, refrigeration, water-supply, and power systems.
Comply with the preventive maintenance schedule and program.
Supervise maintenance employees, including staffing, training, and performance management.
Ensure work is completed to customer satisfaction and resolve problems and complaints quickly and effectively.
Prepare and adhere to the maintenance and equipment budget.
Secure and review bids from outside contractors.
Perform other duties as assigned.

Benefits

Medical, dental, and vision plans, eligible the first day of the month after 30 days.
Company-paid life and AD&D insurance and long-term disability.
Flexible spending and dependent care account.
Short-term disability and accident plans.
Employee assistance program.
401(k) retirement plan with company match.
Paid vacation, up to 10 days per year.
Paid sick time, up to 5 days per year.
Seven paid holidays per year.
Referral program offering $500 for a successful referral.
Employee recognition program with gift cards.
Employee discounts.
On-demand pay providing access to earned wages before the regular paycheck.
Hilton employee Team Member Travel Program.