Maintenance Manager

RPM Living•Fort Worth, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to help increase the property's net operating income by maintaining its interior and exterior safely, efficiently, and within approved budget levels. The role supports resident retention through prompt, safe, and effective repairs. It is based on site and includes supervising and developing maintenance staff, managing work orders and property budgets, maintaining records, and overseeing the condition and safety of the community. The manager troubleshoots and repairs property systems, implements preventative maintenance, and responds to after-hours emergencies while ensuring compliance with applicable safety requirements. A flexible schedule may include weekdays, nights, and weekends as business needs require. The role requires physical activity such as walking, standing, climbing stairs or ladders, and accessing various areas of the property. It may also involve pushing or pulling items; reaching overhead; bending, stooping, or kneeling; using hand dexterity to handle tools; and occasionally lifting or carrying items weighing up to 50 pounds, with assistance or equipment for heavier items. The manager must be able to see and hear adequately for inspections, communications, and detection of potential equipment issues, and operate maintenance tools and office equipment. Work may take place outdoors in varying elements, in confined spaces, at heights, or in potentially hazardous areas.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, and to operate a computer, keyboard, mouse, and other office equipment.
  • Ability to meet the physical requirements of the role, including walking, standing, climbing, accessing property areas, and occasionally lifting or carrying items up to 50 pounds.
  • Ability to work a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
  • Successful completion of a background check, as applicable under local and federal/state requirements.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management qualifications or experience.
  • Valid driver's license; candidates without a license may be provided a liability waiver, as applicable.

Responsibilities

  • Supervise and ensure the proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and manage the work-order process and related computer records.
  • Oversee the maintenance, cleanliness, and safety of the community; ensure compliance with fire and safety codes; and oversee construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers to confirm satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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