Maintenance Manager

RPM Living•Winston-Salem, NC

8d•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to help increase the property’s net operating income by safely maintaining its interior and exterior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The position is based on site and includes time outdoors, with exposure to the elements; work may also take place in confined spaces, at heights, or in potentially hazardous areas. A flexible schedule is required, including weekdays, nights, and weekends as needed. The anticipated pay range is $26–$28 per hour, plus monthly bonuses and a competitive benefits package. The Maintenance Manager supervises and develops the maintenance team, manages property maintenance budgets and work orders, oversees safety and regulatory compliance, and performs or coordinates repairs to building systems. The position responds to after-hours emergencies and mentors team members to support effective maintenance services.

Requirements

Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
EPA certification required.
Ability to work a flexible schedule that includes weekdays, nights, and weekends as needed.
Ability to meet the listed physical requirements, including walking, standing, climbing stairs or ladders, accessing property areas, and occasionally lifting or carrying items up to 50 pounds.
Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and other office equipment.

Nice To Haves

High school diploma or GED.
At least one year of supervisory experience.
CPO certification.
Microsoft Office Suite and project management qualifications.
Valid driver’s license.

Responsibilities

Supervise maintenance of the property and grounds, safely direct maintenance staff, and develop a skilled team of Maintenance Technicians.
Maintain the property’s operating budget and obtain competitive bids for supplies and services.
Process purchase orders and invoices to control costs.
Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
Oversee the maintenance, cleanliness, and safety of the community, including fire and safety code compliance and construction projects.
Promptly report employee injuries.
Troubleshoot and repair systems such as HVAC, electrical, and plumbing.
Liaise with the property manager, respond to maintenance emergencies, and follow up with customers regarding satisfaction.
Maintain detailed records and recommend cost-saving initiatives.
Implement preventative maintenance plans and be on call for after-hours emergencies.
Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
Mentor and train maintenance team members.
Operate maintenance tools and equipment and office equipment as needed.

Benefits

Weekly pay for associates working onsite at an apartment community.
Comprehensive healthcare coverage for full-time, regular associates.
Employer-paid employee assistance, mental health, and wellness programs.
Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
401(k) with company match.
Professional development, career growth, and role-based learning plans.
Paid time off, floating holidays, and volunteer days.
Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
Monthly bonuses.
Competitive benefits package.