Maintenance Manager

RPM Living•Tucson, AZ

3d•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by maintaining the interior and exterior of the property safely and to RPM standards, at or below approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The Maintenance Manager supervises property and grounds maintenance, directs and develops maintenance staff, manages the operating budget and purchasing processes, and oversees work orders and records. The role also ensures community cleanliness and safety, compliance with applicable codes and regulations, and effective preventative maintenance. It involves troubleshooting and repairing building systems, responding to emergencies, conducting inspections, and mentoring team members. This is an onsite role with a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed. The position is associated with apartment maintenance, lead maintenance, maintenance supervisor, community maintenance lead, or maintenance director. Employment is contingent upon successful completion of a background check. A valid driver's license is preferred; candidates without one may be provided a liability waiver, as applicable.

Requirements

Must be able to walk, stand, climb stairs or ladders, and access various areas of the property.
May be required to push or pull items, reach overhead, bend, stoop, or kneel.
Must have hand and finger dexterity and the ability to grasp tools.
Must be able to see to perform inspections, read blueprints and schematics, and read computer screens.
Must be able to hear and understand verbal communications in person and over the phone or computer, and detect sounds such as machinery noises or alarms.
May occasionally need to lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
Must be able to operate maintenance tools, including power tools, ladders, and lifts.
Must be able to operate a computer, keyboard, mouse, and other office equipment.
Must be able to work onsite and spend time outdoors exposed to the elements; work may involve confined spaces, heights, and potentially hazardous areas.
A flexible schedule is required, including weekdays, nights, and weekends as needed.
Successful completion of a background check is required for employment.
A valid driver's license is preferred; candidates without one may be provided a liability waiver, as applicable.

Nice To Haves

A valid driver's license.

Responsibilities

Supervise and ensure proper maintenance of the property and grounds, including safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
Maintain the property's operating budget and obtain competitive bids for supplies and services.
Process purchase orders and invoices to control costs.
Review and prioritize work orders to ensure timely completion and resident satisfaction.
Manage the work order process and maintain records in computer software.
Oversee maintenance, cleanliness, and safety of the community, including compliance with fire and safety codes and oversight of construction projects.
Promptly report employee injuries.
Troubleshoot and repair systems including HVAC, electrical, and plumbing.
Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
Maintain detailed records and provide cost-saving initiatives for review.
Implement preventative maintenance plans and be on call for after-hours emergencies.
Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

Weekly pay for associates working onsite at an apartment community.
Comprehensive healthcare coverage available for full-time, regular associates.
Employer-paid employee assistance, mental health, and wellness programs.
Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
401(k) with company match.
Professional development, career growth, and role-based learning plans.
Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
Paid time off, floating holidays, and volunteer days.
Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
Monthly bonuses and a competitive benefits package.