Maintenance/Housekeeping Associate - Full Time

Belk•Monroe, NC

About The Position

The Maintenance and Housekeeping Associate maintains a clean, safe, and inviting store environment to support sales and a positive customer and associate experience. This hourly role performs daily cleaning, maintenance, and supply-replenishment activities, with high standards for hygiene and attention to detail. The associate also supports customers and teammates, store operations, and safety and asset-protection practices.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to use data and guidance to make timely and effective decisions.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership and initiative in meeting personal goals, store objectives, and daily priorities.
Clean all store areas by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
Thoroughly clean and sanitize restrooms and the associate breakroom, including surfaces and appliances, and restock essential items.
Replenish register supplies such as bags, boxes, and tissue paper, and remove unnecessary items.
Organize and replenish cleaning and maintenance supplies to promote efficiency and accessibility for the store team.
Identify and promptly address safety hazards, including spills, icy sidewalks, and broken glass.
Replace interior and exterior lights to maintain a well-lit store.
Use training tools and resources, apply feedback, and build knowledge of operational processes and procedures; stay informed about products, promotions, policies, and store events.
Contribute to a positive store culture by building teammate connections, sharing knowledge, and celebrating individual and team achievements.
Acknowledge and assist customers warmly, support the store during peak traffic and coverage periods, and complete other assigned tasks.
Follow asset-protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.