About The Position

The Maintenance and Housekeeping Associate helps drive sales and deliver a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This hourly role performs daily cleaning activities, maintenance tasks, and supply replenishment, with high standards for hygiene and attention to detail.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuous learning.
  • Ability to use data and guidance to support timely and effective decisions.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Maintain cleanliness throughout all areas of the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
  • Thoroughly clean restrooms and the associate breakroom, sanitize surfaces and breakroom appliances, and restock essential items.
  • Replenish supplies at registers, including bags, boxes, and tissue paper, and remove unnecessary items.
  • Organize and replenish cleaning and maintenance supplies to promote efficiency and ensure ease of access for the store team.
  • Support store safety by identifying hazards, such as spills, icy sidewalks, and broken glass, and resolving them promptly.
  • Replace interior and exterior lights to maintain a well-lit store environment.
  • Use training tools and resources, embrace feedback, build knowledge of operational processes and procedures, and strengthen performance.
  • Stay informed about products, promotions, policies, and store events to enhance execution.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Enhance the in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other assigned tasks.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.
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