Maintenance/Housekeeping Associate - Full Time

Belk•Lynchburg, VA

11d•Onsite

About The Position

The Maintenance and Housekeeping Associate helps drive sales and deliver a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This hourly role performs daily cleaning activities, maintenance tasks, and supply replenishment, with high standards for hygiene and attention to detail. The associate maintains cleanliness throughout the store, cleans restrooms and the associate breakroom, replenishes supplies, supports store safety, and replaces interior and exterior lights. The role also supports customers and teammates, follows asset protection and safety procedures, and completes other assigned tasks. The posting notes that its responsibilities and qualifications are not all-inclusive and that additional duties may apply.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to use data and guidance to support timely and effective decisions.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for product, and to lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Maintain cleanliness throughout all store areas by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
Thoroughly clean restrooms and the associate breakroom, sanitize surfaces and breakroom appliances, and restock essential items.
Replenish register supplies, including bags, boxes, and tissue paper, and remove unnecessary items.
Organize and replenish cleaning and maintenance supplies to promote efficiency and easy access for the store team.
Identify and promptly resolve safety hazards, including spills, icy sidewalks, and broken glass.
Replace interior and exterior lights to maintain a well-lit store environment.
Use training tools and other resources, embrace feedback, and build knowledge of operational processes and procedures.
Stay informed about products, promotions, policies, and store events to enhance execution.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Warmly acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other tasks as assigned.
Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.