Maintenance/Housekeeping Associate - Full Time

Belk•Henderson, NC

About The Position

The Maintenance and Housekeeping Associate is an hourly, full-time role responsible for maintaining a clean, safe, and inviting store environment to support sales and a positive customer and associate experience. The position performs daily cleaning, maintenance, and supply-replenishment tasks and requires high standards for hygiene and attention to detail. The associate also supports customers and the store team, follows safety and asset-protection procedures, and contributes to store objectives and a positive store culture. The listed responsibilities and qualifications are not all-inclusive; additional duties may apply.

Requirements

Dedication to customer service and motivation to achieve store objectives.
Skills and experience needed to perform the role, with a commitment to continuous learning.
Ability to use data and guidance to make timely, effective decisions.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Maintain cleanliness throughout the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
Thoroughly clean restrooms and the associate breakroom, sanitize surfaces and appliances, and restock essential items.
Replenish supplies at registers, including bags, boxes, and tissue paper, and remove unnecessary items.
Organize and replenish cleaning and maintenance supplies for efficient access by the store team.
Identify and promptly resolve safety hazards, including spills, icy sidewalks, and broken glass.
Replace interior and exterior lights to maintain a well-lit store environment.
Use training tools and resources, and apply feedback to build knowledge of operational processes and improve performance.
Stay informed about products, promotions, policies, and store events.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
Follow asset-protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.