Maintenance/Housekeeping Associate - Full Time

Belk•Henderson, NC

About The Position

The Maintenance and Housekeeping Associate helps drive sales and deliver a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This hourly position performs daily cleaning activities, maintenance tasks, and supply replenishment, with high standards for hygiene and attention to detail. The role also supports store safety, customer service, store operations, and asset protection. The associate works flexibly according to business needs, including nights, weekends, and holidays.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuous learning.
Ability to use data and guidance to make timely and effective decisions.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.

Responsibilities

Maintain cleanliness throughout the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
Thoroughly clean restrooms and the associate breakroom, sanitize surfaces and breakroom appliances, and restock essential items.
Replenish register supplies, including bags, boxes, and tissue paper, and remove unnecessary items.
Organize and replenish cleaning and maintenance supplies for efficient access by the store team.
Identify and promptly resolve safety hazards, such as spills, icy sidewalks, and broken glass.
Replace interior and exterior lights.
Use training tools and resources, embrace feedback, and build knowledge of operational processes and procedures.
Stay informed about products, promotions, policies, and store events to enhance execution.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Warmly acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.
Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.