About The Position

The Maintenance and Housekeeping Associate drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This hourly role performs daily cleaning activities, maintenance tasks, and supply replenishment, with high standards for hygiene and attention to detail. The associate supports store safety, assists customers, and contributes to a positive store culture while following asset protection procedures, safety guidelines, and security protocols. The position requires a flexible schedule based on business needs, including nights, weekends, and holidays, and regular movement throughout all store areas.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to use data and guidance to support timely and effective decisions.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, as well as lift, carry, and move at least 40 pounds.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Maintain cleanliness throughout the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
  • Thoroughly clean restrooms and the associate breakroom, sanitize surfaces and appliances, and restock essential items.
  • Replenish supplies at registers, including bags, boxes, and tissue paper, and remove unnecessary items.
  • Organize and replenish cleaning and maintenance supplies to promote efficiency and ease of access for the store team.
  • Identify and promptly resolve safety hazards, such as spills, icy sidewalks, and broken glass.
  • Replace interior and exterior lights to maintain a well-lit store environment.
  • Use training tools and resources, embrace feedback, and build knowledge of operational processes and procedures.
  • Stay informed about products, promotions, policies, and store events to enhance execution.
  • Build connections with teammates, share knowledge, and celebrate individual and team achievements.
  • Warmly acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.

Benefits

  • Medical, dental, and vision
  • 401(k) with matching contribution
  • Generous paid time off
  • Merchandise discounts
  • Paid maternity and paternal leave
  • Growth and professional development opportunities
  • Employee assistance programs
  • Education and tuition reimbursement programs
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