Maintenance Helper

DRIFTWOOD HOSPITALITY MANAGEMENT•Fairfax, VA
•$21 - $24•Onsite

About The Position

The Maintenance Helper is responsible for preventive maintenance and repairs of the hotel’s mechanical and electrical systems and equipment, as well as general upkeep of the physical plant, furniture, fixtures and equipment (FF&E), grounds, and swimming pool. The role supports the hotel’s engineering team and contributes to a safe, well-maintained property and a positive guest experience. The hotel operates 24 hours a day, seven days a week, so operational needs may require variations in shift days, start times, and weekly hours. The position requires working across maintenance trades, following hotel policies and safety procedures, and maintaining a neat, clean, and well-groomed appearance.

Requirements

  • Knowledge of maintenance trades, including basic electrical, plumbing, mechanical, and carpentry work.
  • Basic mechanical aptitude for operating and repairing hotel equipment.
  • Ability to recognize and respond appropriately to potential safety hazards and security problems.
  • Ability and willingness to comply with hotel policies and procedures, including appearance and grooming, safety, security, key control, and emergency procedures.
  • Skills in several maintenance areas, such as HVAC, electrical, carpentry, drywall, painting, plumbing, roofing, and landscaping.
  • Ability to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
  • Skill in using basic hand and electric tools, and familiarity with parts and materials.
  • Education, training, or experience equivalent to high school graduation that provides the required knowledge and abilities.
  • Ability to understand the layout of the building, sleeping rooms, and function rooms.
  • Ability to deal effectively with internal and external customers, including using patience, tact, and diplomacy to defuse anger and obtain accurate information.
  • Ability to listen effectively and speak, read, and write English clearly.
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible, efficient, and pleasant.
  • Ability to follow written and verbal instructions.
  • Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of a shift.
  • Ability to work in hot, cold, and wet conditions and stoop, kneel, crawl, and climb on various surfaces.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Ability to climb stairs and ladders, including to heights of up to 30 feet.
  • Ability to grasp, lift, and hold tools and demonstrate good finger dexterity.
  • Ability to bend, stoop, kneel, and walk significant distances between and within buildings on the property.
  • Ability to lift and move objects weighing up to 100 pounds.

Nice To Haves

  • High school diploma preferred.

Responsibilities

  • Troubleshoot and repair malfunctions in mechanical or electrical systems, including HVAC and plumbing, and other hotel equipment.
  • Perform scheduled preventive maintenance assignments, including room care.
  • Service the hotel pool by adjusting chemicals and cleaning filters.
  • Complete maintenance request forms and record logs.
  • Maintain the building exterior and curb appeal through tasks such as lawn care, painting, and gardening.
  • Follow company policies and procedures, safety and security rules, fire prevention procedures, and emergency procedures.
  • Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor.
  • Assist other engineering personnel when needed.
  • Perform other related duties as requested by a supervisor or manager.
  • Maintain a neat, clean, and well-groomed appearance.

Benefits

  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room discounts
  • Employee food and beverage discounts
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