Maintenance Assistant (Hilton Garden Inn Crabtree)
About The Position
The Maintenance Engineer performs routine and preventive maintenance throughout the hotel to keep guest rooms, public areas, and building systems in good working order. The role involves completing repairs, troubleshooting issues, responding to maintenance requests, and supporting property upkeep, contributing to guest satisfaction through timely and high-quality service. The position reports to the Chief Engineer/General Manager. The role requires general knowledge of building maintenance, including plumbing, electrical, mechanical, carpentry, HVAC, finishes, FF&E, landscaping, and information systems technology. Work takes place in guest rooms, public areas, event spaces, back-of-house areas, outdoors, and on the roof as needed. The schedule may vary from week to week, and weekend and holiday availability is required.
Requirements
- High school diploma or GED required.
- Six to twelve months of related experience and/or training, or an equivalent combination of education and experience.
- Basic knowledge of building systems and maintenance procedures.
- General knowledge of plumbing, electrical, mechanical, carpentry, HVAC, exterior and interior finishing, FF&E, landscaping, and information systems technology.
- Ability to read and write in English and perform mathematical computations such as addition and multiplication.
- Ability to communicate effectively with guests using tact and diplomacy, and to solve practical problems.
- Strong troubleshooting and problem-solving skills.
- Ability to complete work orders accurately and efficiently.
- Understanding of safety practices, OSHA standards, and proper tool usage.
- Ability to work independently with minimal supervision.
- Good communication and customer service skills.
- Ability to lift and/or move heavy objects, including items weighing 25–50 pounds, climb ladders and stairs, and work in various physical environments.
- Ability to stand, walk, bend, reach, handle tools or controls, and perform other physical activities required by the job.
- Availability to work weekends and holidays; schedule may vary from week to week.
Nice To Haves
- Previous maintenance or engineering experience in a hotel, resort, or commercial building.
- Technical or vocational training in HVAC, electrical, plumbing, or related trades.
- Experience with hand tools, power tools, and mechanical repairs.
Responsibilities
- Perform routine and preventive maintenance in guest rooms, public areas, and back-of-house spaces.
- Troubleshoot and repair minor HVAC, plumbing, electrical, and mechanical issues.
- Respond promptly to maintenance requests from guests and hotel staff.
- Complete work orders, preventive maintenance tasks, and repair logs in the work order system.
- Assist with painting, carpentry, caulking, and other cosmetic repairs.
- Inspect guest rooms to confirm the functionality of lights, outlets, AC units, fixtures, and appliances.
- Maintain cleanliness and organization of the engineering shop and mechanical areas.
- Help set up for special projects or events and move furniture when needed.
- Monitor and report equipment issues requiring advanced repair or vendor support.
- Follow safety, sanitation, and company procedures.
- Perform additional duties as assigned by hotel leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
