Maintenance Engineer

Lore Group•Washington, DC
•$25 - $27•Onsite

About The Position

Riggs Washington DC is a hotel located in a historic building in downtown Washington, DC, with 181 guest rooms, Café Riggs, and Silver Lyan. The Maintenance Engineer supports hotel operations and guest satisfaction by responding to maintenance requests, communicating with guests about maintenance issues, and performing preventive maintenance on hotel appliances and operating machines. The role also involves inspecting tools and equipment, coordinating with other departments, following company policies and procedures, and performing other duties requested by the Chief Engineer. The position calls for a welcoming, personable manner, strong communication and organizational skills, poise, and a willingness to learn. Previous engineering or related experience is required; hospitality experience is preferred but not required. A flexible schedule is required to meet business needs. The hourly rate range is $25.00–$27.00.

Requirements

  • Previous engineering or related experience is required.
  • A willingness to learn.
  • Excellent communication skills.
  • Exceptional organizational skills.
  • Poise, elegance, and a calm demeanor in all situations.
  • A flexible schedule is required to meet the needs of the business.

Nice To Haves

  • A minimum of 1–2 years of hospitality experience is preferred but not required.
  • Being bilingual is preferred.

Responsibilities

  • Greet guests in a warm, personable, sincere, and friendly manner.
  • Respond to and attend to guest requests.
  • Communicate with guests to resolve maintenance issues.
  • Perform preventive maintenance on hotel appliances and operating machines.
  • Visually inspect tools, equipment, or machines.
  • Collaborate and communicate with all departments to ensure seamless guest satisfaction.
  • Comply with all company policies and procedures.
  • Perform other duties requested by the Chief Engineer.

Benefits

  • Medical, dental, and vision insurance for full-time employees.
  • Six complimentary nights each year at any Lore Group hotel.
  • Lore Group employee and immediate family rates.
  • Lore Group friends and family rates.
  • 50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery.
  • 50% discount at Lore Group restaurants and bars.
  • Paid vacation days, with entitlement increasing annually.
  • Nine paid holidays annually.
  • Seven paid sick days annually, as established in Washington, D.C.
  • Company-paid life insurance equal to 1.5 times annual salary.
  • Employee Assistance Program.
  • Referral incentives.
  • 401(k) with a 5% match.
  • Training and development programs.
  • Additional perks through Cigna.
  • Complimentary employee meals, with lunch and dinner daily.
  • Employee recognition programs.
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