Maintenance Engineer at Whitby Hotel

Crosby Hotel•New York, NY
•Onsite

About The Position

The Whitby Hotel is seeking a hands-on, detail-oriented Maintenance Engineer to maintain guest rooms, restaurant, event spaces, and back-of-house areas. The role handles day-to-day repairs, preventive maintenance, and guest maintenance requests while upholding Firmdale’s service and safety standards. The engineer performs guest-room and building repairs, completes work orders, maintains building systems and hotel equipment, and documents scheduled preventive maintenance. The position also supports fire and life safety, follows safety procedures, and works with hotel engineering colleagues and management.

Requirements

  • At least 2 years of building maintenance engineering experience; experience in a five-star hotel is preferred.
  • Hands-on experience with mechanical, electrical, plumbing, and general building maintenance.
  • Strong troubleshooting skills and ability to use a Building Management System (BMS).
  • Ability to read and understand blueprints and schematics.
  • Clear communication skills and ability to work independently and as part of a team.
  • Flexibility to work days, evenings, nights, weekends, and holidays.
  • Ability to stand and walk throughout an eight-hour shift and to bend, kneel, crouch, climb, and move furniture and equipment.
  • Ability to lift up to 50 pounds and lift 50–100 pounds with assistance.
  • Willingness to attend training to obtain an FDNY Fire Safety Director Certificate of Fitness.

Nice To Haves

  • Building maintenance engineering experience in a five-star hotel.
  • HVAC experience.
  • Experience interpreting technical manuals.
  • Building trade certifications or specialized training in fire safety, sprinkler and standpipe systems, or backup generators.

Responsibilities

  • Respond promptly to guest maintenance requests and follow the hotel’s Do Not Disturb procedures.
  • Troubleshoot and repair lighting, locks, TVs, phones, furniture, and plumbing fixtures in guest rooms and suites.
  • Perform minor painting, sanding, and drywall repairs as needed.
  • Update work orders in HotSOS and communicate repair status to the Chief Engineer, Engineering Supervisor, and hotel management.
  • Complete electrical and plumbing work orders, including replacing switches and outlets and repairing sinks, toilets, valves, and drain lines.
  • Troubleshoot and maintain HVAC, refrigeration, and kitchen equipment.
  • Inspect boilers, chillers, air-handling units, pumps, and exhaust fans; replace filters and belts as needed.
  • Complete and document scheduled preventive maintenance in guest rooms and throughout the hotel.
  • Repair and maintain hotel equipment, including vacuums and floor-cleaning machines.
  • Check smoke and carbon monoxide alarms on a regular schedule.
  • Serve as an active member of the hotel’s Fire Brigade, know building exits, and respond to fire and life safety concerns.
  • Follow safety procedures, keep work areas clear of hazards, and support teammates as needed.

Benefits

  • Paid vacation, sick, and personal days.
  • Health, dental, vision, and life insurance plans.
  • Commuter benefits.
  • Holiday staff parties and staff appreciation events.
  • In-house uniform dry cleaning.
  • Employee meals while on duty.
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