Maintenance Engineer II

Marriott•Philadelphia, PA

About The Position

The Maintenance Engineer II responds to guest repair requests and resolves maintenance issues with guests and customers with little to no supervision. The role performs preventive maintenance, inspects and maintains tools and equipment, manages maintenance inventory and supplies, communicates shift activities and problems, and carries out repairs and troubleshooting across hotel systems and guestroom items. The engineer performs mid-level troubleshooting of hotel mechanical, electrical, and plumbing (MEP) systems, uses engineering computer programs related to preventive maintenance and energy management, and can train and mentor other engineers. The position also includes Engineer on Duty responsibilities such as readings and rounds. The role follows company, safety, security, and quality policies; reports maintenance issues, hazards, accidents, and injuries; completes required safety training; and properly stores flammable materials. It requires professional conduct, guest service, confidentiality, care of company assets, teamwork, clear communication, and the ability to perform other reasonable duties as requested.

Requirements

Universal Chlorofluorocarbon (CFC) Certification.
Must meet applicable state and federal certification and/or licensing requirements.
Display proficiency in one listed engineering category, above-average skills in two additional categories, and basic skills in the remaining categories. Categories include air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building management.
Have solid knowledge and skill in the safe use of hand and power tools and other materials needed for repair and maintenance tasks.
Have basic ability to repair or replace PVC and copper pipe, including soldering.
Be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance, and perform heavier lifting or movement tasks with assistance.
Be able to move up and down stairs, service ramps, and/or ladders, and reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

High school diploma or G.E.D. equivalent and vocational or technical background.
Experience in general maintenance, exterior and interior surface preparation, and painting.
At least 2 years of hotel engineering or maintenance experience.
Valid driver's license.

Responsibilities

Respond to guest repair requests and resolve maintenance issues with little to no supervision.
Perform preventive maintenance on tools and equipment, including cleaning and lubrication, and visually inspect tools, equipment, and machines.
Carry equipment such as tools and a radio; identify, locate, and operate equipment and building shut-off valves.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate daily activities and problems to other shifts using approved communication programs and standards.
Perform troubleshooting and repairs across building systems and guestroom items, including pumps, motors, plumbing, electrical equipment, lamps, switches, outlets, vacuum cleaners, internet devices, and other items.
Perform basic PVC and copper pipe repairs, including soldering, and plumbing tasks such as plunging toilets and unclogging drains.
Program televisions and perform general housekeeping and engineering-related duties.
Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and cleanup of work areas.
Use the Lockout/Tagout system before maintenance work.
Use engineering computer programs related to preventive maintenance, energy management, and other systems, including interacting devices.
Perform mid-level troubleshooting of hotel mechanical, electrical, and plumbing systems.
Train and mentor other engineers, such as Engineer I.
Perform Engineer on Duty responsibilities, including readings and rounds.
Follow company and safety and security policies, report maintenance problems and safety incidents, complete safety training and certifications, and properly store flammable materials.
Maintain a clean and professional appearance, protect confidential information and company assets, and meet quality expectations.
Welcome and assist guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Develop positive working relationships, support team goals, listen and respond to employee concerns, and communicate clearly and professionally.
Move, lift, carry, push, pull, and place objects; use stairs, ramps, and ladders; and reach, bend, twist, pull, and stoop as needed.
Enter and locate work-related information using computers.
Perform other reasonable job duties as requested.