Full Time, Maintenance Director

MBK Senior Living•Bellevue, WA

6d•$43 - $47•Onsite

About The Position

The Maintenance Director leads the Maintenance, Housekeeping, and Laundry teams and oversees the community’s physical plant, including grounds, equipment, and living spaces. The role is responsible for maintaining a safe, inviting, functional, and clean environment for residents, team members, and guests, while ensuring compliance with applicable laws, regulations, and company policies. The director oversees daily department operations, fosters quality service, and promotes MBK’s principles and values. The position manages preventative maintenance, department budgets, property inspections, resident maintenance requests, vendors, contractors, safety training, and emergency readiness. It also includes supervising and developing team members, assisting with hands-on maintenance work as needed, and serving as an after-hours emergency contact when required by the community.

Requirements

High school diploma or equivalent.
At least five years of hands-on related experience in environmental services, maintenance, or facilities management in a healthcare, residential, or similar community setting with multiple levels of care is highly desirable.
At least five years of experience with building automation and systems, including plumbing, electrical, refrigeration, boilers, HVAC, mechanical systems, and pneumatic controls.
Demonstrated mechanical and troubleshooting ability to repair washers and dryers, heating and refrigeration units, ice machines, minor plumbing and electrical issues, and to perform painting and carpentry.
At least three years of supervisory or lead experience in the building industry, including upkeep and repair of electrical, plumbing, and structural matters.
Knowledge of safety and environmental codes, protocols, and regulations, including hazardous-material handling and asbestos management.
Expertise in workplace safety and ability to assess and respond effectively to emergencies.
General knowledge of electrical, carpentry, plumbing, HVAC, and related trades.
Familiarity with housekeeping, laundry, landscaping, and maintenance operations.
Knowledge of fire life-safety systems and emergency generator systems.
Ability to read and interpret technical manuals, blueprints, and schematics.
Must be at least 18 years old.
Must complete required background clearance and health screening and provide negative TB test results within seven days of employment; the TB test must be from within the prior six months.
Valid state-issued driver’s license and valid insurance, or a reliable method of transportation.
Excellent written and verbal English communication skills and ability to interact effectively with staff and people of diverse ages and backgrounds.
Solid technical and computer skills, including Microsoft Office Suite, work and supply order systems, and office equipment such as scanners and copiers.
Ability to deal tactfully and professionally with personnel, residents, family members, and guests.
Strong organizational, problem-solving, and time-management skills.
Ability to make sound independent decisions, remain calm, and manage conflict, stressful situations, and emergencies effectively.
Ability and willingness to work independently without day-to-day oversight.
Willingness and ability to support flexible schedules on short notice, including evenings and weekends, when business needs dictate.
Must be able to perform physical job requirements, including prolonged standing and walking, frequent bending, kneeling, squatting, pulling, ladder climbing, working at heights, overhead lifting, repetitive motion, and daily manual tasks, with or without reasonable accommodation.
Ability to move throughout the workday in the community and between neighborhoods.
Ability to safely operate a wide variety of community equipment and tools.
Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary, with or without reasonable accommodation.
Ability to operate a motor vehicle and safely transport passengers.
Ability to assist with the physical movement of residents during routine transfers and emergencies.

Nice To Haves

Two or more years of college education or trade school training focused on environmental services, maintenance, or related trades.
Bachelor’s degree in Engineering, Facilities Management, or a related field.

Responsibilities

Serve as the community’s on-call point of contact for after-hours emergencies, as required.
Develop and enforce proactive environmental, maintenance, safety, and preventative maintenance strategies for major systems and equipment, including sustainability considerations.
Develop and manage the department budget, forecast equipment replacements and system upgrades, track expenses, manage inventory, and order supplies cost-effectively.
Collaborate with department heads and the Executive Director to support a cohesive, high-quality living experience.
Conduct daily assessments of grounds and buildings and periodic inspections of equipment, tools, and supplies to identify hazards, confirm completed assignments, maintain compliance, and keep the property presentable and equipment operational.
Plan, organize, and direct department operations, programs, and activities; evaluate performance standards and processes; conduct in-service training; and ensure compliance with safety rules and proper equipment use.
Prepare vacant apartments for move-in, including replacing drapes, painting, caulking, shampooing carpets, and performing electrical, plumbing, and carpentry work as needed.
Coordinate resident maintenance requests involving electrical, plumbing, HVAC, and life-safety matters.
Manage outside vendors and contractors, obtain bids, schedule project work, and track maintenance expenditures and procedures.
Oversee training on OSHA policies and procedures, SDS information, and emergency procedures; conduct fire drills.
Maintain current emergency vendor and contact information for Maintenance, Housekeeping, and Laundry team members to use when the supervisor is absent.
Assist Maintenance team members and perform maintenance activities when needed.
Support community marketing by presenting a positive and professional image.
Maintain a safe and secure environment for staff, residents, and guests in accordance with established standards and procedures.
Comply with federal, state, and local regulations and company policies and procedures.
Promote teamwork and open communication through mentoring, coaching, and recognition in alignment with MBK principles and core values.
Perform other duties as assigned or directed by the supervisor or designee.
Interview, hire, train, schedule, assign, direct, evaluate, and supervise maintenance assistants, maintenance technicians, housekeepers, and laundry attendants; set goals and timelines and provide coaching and feedback.

Benefits

Competitive salaries.
Leadership development and live in-person, virtual, individual, and group training.
401(k) retirement plan with company match up to 4%.
Employee Assistance Program for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources supporting physical, emotional, and financial wellness.
Free meal per shift.
For full-time team members: comprehensive medical, dental, and vision coverage.
For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions.
For full-time team members: healthcare and dependent-care flexible spending accounts.
For full-time team members: commuter benefits.
For full-time team members: company-paid life insurance and accidental death and dismemberment coverage.
For full-time team members: disability benefits, where applicable and subject to state-specific programs and eligibility requirements.
For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.