Maintenance Director

Atria Senior Living • Town of Huntington, NY

18d • $79,000 - $90,850 • Onsite

About The Position

The Maintenance Director manages maintenance and preventative maintenance for an assigned community, including the building’s HVAC, electrical, plumbing, carpentry, painting, major appliances, and amenities. The role also oversees housekeeping, laundry, and janitorial functions and personnel, and manages outside vendors and contractors. The Director ensures work meets Atria’s operational and safety standards and applicable laws and regulations.

The position manages community maintenance needs, service requests, apartment turnover and preventative maintenance programs, department spending, and regular inspections of grounds, buildings, and apartment homes. It also supports annual business goals, customer satisfaction, revenue and expense management, and compliance with company policies and applicable laws, including Fair Housing regulations. The role may require driving a company vehicle or personal vehicle, depending on community needs.

Requirements

• High school diploma or GED required.
• Three to five years of multi-family property management or building maintenance experience performing Maintenance Technician or Maintenance Director duties.
• Ability to perform basic arithmetic, including measurement and calculations involving averages, percentages, and totals.
• Solid performance management skills, including communicating expectations, documenting performance discussions and issues, coaching, and completing company performance management requirements.
• Ability to use independent judgment and discretion to make decisions supporting company expectations and community goals.
• Basic computer skills, including Microsoft Office, and ability to operate standard office equipment.
• Ability to frequently use general maintenance tools, supplies, and equipment, and train others in their safe and appropriate use.
• Ability to frequently transport up to 60 pounds variable distances and to use required equipment and access and work in confined spaces or at heights exceeding 8–9 feet.
• Familiarity with different surface types and their appropriate cleaners.
• Experience in carpet and upholstery cleaning.
• Understanding of Lock Out/Tag Out procedures.
• Understanding of SDS Sheets.
• Must possess a valid driver’s license.
• Must meet and comply with Atria motor vehicle policy standards.
• Position requires driving responsibilities and may involve a company-provided or personal vehicle.

Responsibilities

• Manage a team responsible for community maintenance and preventative maintenance, including building systems, appliances, and amenities, as well as outside vendors and contractors.
• Manage and supervise maintenance, housekeeping, laundry, and janitorial personnel, including scheduling, work assignments, performance reviews, hiring, and discipline consistent with company policy.
• Implement and monitor programs to maximize revenue, control expenses, and improve customer satisfaction.
• Manage community maintenance needs to maintain the community’s physical condition and support annual business goals.
• Manage customer service requests in the Facility One work order system, including prioritizing and delegating work and following through to resolution.
• Manage apartment turnover and preventative maintenance programs; assess damage to apartment homes for charges to departing residents.
• Assist with development of the annual maintenance operating budget and manage department expenditures within the approved budget.
• Purchase parts, chemicals, and paint according to national account spending requirements.
• Regularly inspect grounds, buildings, and apartment homes to ensure the community’s physical aspects are functional.
• Inspect and monitor community areas and apartment homes to ensure housekeeping, janitorial, and laundry employees meet company standards.
• Implement or direct implementation of applicable company policies and procedures and ensure compliance.
• Negotiate with external maintenance vendors and suppliers as needed; monitor and enforce contract terms in communication with the Executive Director.
• Ensure compliance with federal, state, and local laws, including Fair Housing regulations.
• Drive a company vehicle from the community if required.
• Perform other duties as needed or assigned.

Benefits

• Paid holidays and PTO
• Annual anniversary rewards may be available to community employees, depending on classification and location.
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement for U.S.-based communities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED