Maintenance Director

Bowden Living•Pensacola, FL

11d

About The Position

The Maintenance Director oversees the daily maintenance operations of an apartment community, ensuring buildings, apartments, amenities, and grounds are maintained to high standards. This hands-on leadership role leads the on-site maintenance team, coordinates apartment make-readies, manages service requests, and oversees preventive maintenance programs. The position requires strong technical skills, organization, and a commitment to outstanding resident service.

Requirements

At least 3 years of multifamily or commercial property maintenance experience.
At least 1 year of maintenance leadership or supervisory experience.
Strong hands-on knowledge of HVAC, plumbing, electrical systems, appliance repair, carpentry, and general maintenance.
EPA 608 Universal Certification required.
Experience coordinating apartment make-readies and managing service requests.
Strong organizational, problem-solving, and time management skills.
Ability to lead a team while remaining actively involved in maintenance operations.
Valid driver's license.

Nice To Haves

Certified Apartment Maintenance Technician (CAMT) designation.
HVAC trade certification or advanced mechanical systems experience.
Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification.
OSHA 10 certification.
Experience with Entrata, Leonardo247, or similar maintenance management software.

Responsibilities

Oversee daily maintenance operations, including service requests, repairs, and apartment make-readies.
Coordinate apartment turns so vacant units are prepared for new residents on schedule.
Perform and oversee repairs involving HVAC, plumbing, electrical systems, appliances, carpentry, and general building maintenance.
Inspect apartments to ensure they meet Bowden Living's quality standards before move-in.
Prioritize and respond to maintenance emergencies and resident service requests.
Develop and maintain preventive maintenance schedules for building systems, equipment, and community amenities.
Conduct regular property inspections to identify maintenance needs and safety concerns.
Keep community grounds, common areas, amenities, and buildings clean, safe, and well-maintained.
Maintain accurate maintenance records and work orders using property management systems.
Identify potential equipment failures and recommend proactive solutions.
Supervise, train, and support on-site maintenance technicians and groundskeeping staff.
Assign daily responsibilities and ensure work is completed efficiently and to established standards.
Coach team members, provide feedback, and support professional development.
Promote a team environment based on accountability, teamwork, and pride in workmanship.
Coordinate with outside contractors and service providers as needed.
Assist with obtaining bids and oversee vendor work.
Monitor maintenance inventory, supplies, and equipment.
Support the Community Director with maintenance expenses and cost-saving opportunities.
Ensure maintenance activities follow applicable safety regulations and company policies.
Maintain safe working conditions and promote proper use of tools and equipment.
Respond professionally and promptly to resident maintenance concerns.
Partner with the Community Director to deliver an exceptional resident experience.