Maintenance Coordinator

Penske•City of Industry, CA

8d•Onsite

About The Position

The Penske Maintenance Coordinator manages inventory and administrative processes for one or more branches to support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability. The role provides oversight of inventory productivity, maintains parts availability and organization, supports warranty and vendor processes, analyzes operational data, and provides information that contributes to branch performance. The position may include shift differentials based on second- or third-shift work and weekend work.

Requirements

High school diploma or equivalent required.
At least 2 years of customer service and operations experience required.
Interpersonal and relationship-building skills, with the ability to collaborate with branch team members.
Competent written and verbal communication skills.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening are required.

Nice To Haves

A degree is preferred.
At least 2 years of experience working in a service and parts department is preferred.
Agility, ability to learn quickly, enjoyment of collaborative projects, and interest in continuous education.

Responsibilities

Oversee branch inventory productivity to support timely service while mitigating inventory-loss risk.
Maintain optimal inventory levels by ordering parts according to sourcing procedures and partnering daily with Centralized Parts Ordering to ensure suppliers deliver purchases defect-free and on time.
Receive and store parts in an organized, accessible manner; update PartsNet promptly; perform frequent inventory cycle counts; and ensure parts are available when needed.
Manage new and used battery inventory and maintain tires in appropriate quantities and specifications.
Ensure warranty items are shipped and received on time, and follow up on returns and warranty-grams in partnership with the warranty department.
Partner with the Customer Service Coordinator to schedule repairs as parts become available.
Support vendors and ensure accountability and correct processing of payments.
Analyze and review processes related to inventory, maintenance profitability, warranty campaigns, cycle counts, and repair orders; investigate issues that risk profitability and recommend solutions or guidance.
Use ServiceNet or AS400 to understand operational dynamics, solve problems, and improve processes.
Provide the Branch Financial Manager with guidance and information that contributes to branch performance and profitability.
Complete projects and tasks assigned by the Branch Financial Manager and District Financial Manager.