Maintenance Coordinator

Penske • East Peoria, IL

11d

About The Position

The Maintenance Coordinator manages inventory and administrative processes for one or more branches to support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability. The role oversees branch inventory productivity, maintains appropriate parts and supplies, supports warranty processes, and works with branch colleagues and vendors. It also analyzes operational processes and provides information and guidance that supports branch performance.

Requirements

• High school diploma or equivalent required.
• Interpersonal and relationship-building skills, with the ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• At least 2 years of customer service and operations experience required.
• Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary and work the required schedule at the specified location.
• Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
• Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
• Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kilograms).
• Vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Degree preferred.
• At least 2 years working in a service and parts department preferred.
• Agile and quick to learn; enjoys collaborative projects and continuous education.

Responsibilities

• Oversee branch inventory productivity to support timely service while mitigating inventory-loss risk.
• Maintain optimal inventory levels by ordering parts according to sourcing procedures and partnering daily with Centralized Parts Ordering to ensure suppliers deliver purchases defect-free and on time.
• Receive and store parts in an organized, accessible manner; update PartsNet promptly; conduct frequent inventory cycle counts; and ensure parts are available when needed.
• Manage new and used battery inventory and ensure tires are available in appropriate quantities and specifications.
• Ensure warranty items are shipped and received on time, and follow up on returns and warranty-grams in partnership with the warranty department.
• Partner with the Customer Service Coordinator to schedule repairs when parts are available.
• Support vendors and ensure accountability and correct processing of payments.
• Analyze and review processes involving inventory, maintenance profitability, warranty campaigns, cycle counts, repair orders, and other areas; investigate issues that pose profitability risks and recommend solutions or guidance.
• Use ServiceNet or AS400 to understand operational dynamics, solve problems, and improve processes.
• Support the Branch Financial Manager with guidance and information that contributes to branch performance and profitability.
• Complete projects and tasks assigned by the Branch Financial Manager and District Financial Manager.

Benefits

• The company describes its benefits plan as supporting associates and their families, but specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED