Maintenance Coordinator II

AvalonBay Communities•Tysons, VA

11d•$67,500 - $92,500

About The Position

The Maintenance Coordinator II supports Maintenance teams and Directors within a specified region or portfolio of communities by providing administrative, compliance, and regulatory support. The role provides reporting, assists with maintenance business processes, and handles information collection and record keeping. It also contributes to contract creation, including statements of work, provides budgetary support by monitoring and reporting discrepancies, and processes invoices and, when necessary, reclassifications. The position requires high school graduation or an equivalent GED. A bachelor's degree is preferred. One to two years of multifamily or related property management experience is preferred, along with two to three years of administrative experience. The role operates in a normal office environment and requires completion of new-hire orientation and any training assigned by the manager.

Requirements

High school diploma or equivalent (GED).
Two to three years of administrative experience.
Strong communication and organizational skills, with the ability to multitask and prioritize duties.
Ability to build rapport with residents and associates and solve problems.
High attention to detail when completing repetitive administrative tasks.
Ability to manage multiple ongoing tasks and schedules, meet deadlines, and enforce required deadlines.
Clear and concise written and verbal communication in English.
Ability to create and deliver group presentations on function-related subject matter and write clear, concise reports.
Basic arithmetic skills for calculations and analyses, including estimating, determining averages and percentages, and calculating totals.
Ability to use basic Microsoft Office applications, including word processing, spreadsheets, and presentations.
Ability to frequently operate general office equipment, including computers, telephones, photocopiers, fax machines, and postage machines.
Ability to frequently transport objects weighing up to 25 pounds and retrieve and store packages on shelving.
Ability to frequently stand, walk, stoop, kneel, crouch, crawl, and climb stairs or ladders.

Nice To Haves

Bachelor's degree.
One to two years of multifamily or related property management experience, such as retail, commercial, or hospitality.

Responsibilities

Provide administrative, compliance, and regulatory support to Maintenance teams and Directors in an assigned region or portfolio.
Provide reporting and assist with maintenance business processes.
Collect information and maintain records for the assigned region or portfolio.
Contribute to contract creation, including statements of work.
Monitor and report budget discrepancies.
Process invoices and, when necessary, reclassifications.
Monitor and adhere to applicable company policies and procedures and help ensure compliance with federal, state, and local laws, particularly Fair Housing regulations.
Complete new-hire orientation within 30 days of employment or at the first training session offered, and complete applicable training assigned by the manager.