Maintenance Associate - Mercy Medical Center

Towne Park • Baltimore, MD

5d • Onsite

About The Position

The Maintenance Associate performs basic general cleaning of the common garage area while providing attentive, friendly, and efficient hospitality services to guests. The role also includes basic upkeep of garage equipment and common-area waste receptacles. Work is generally performed outdoors, potentially for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required. The position follows established practices and procedures, with work frequently checked or verified.

Requirements

• High school diploma or GED.
• Must be at least 18 years old and pass a criminal background check and drug screen.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of basic general cleaning.
• Ability to read and write standard English; understand simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
• Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to meet the listed physical demands, including extended sitting or standing, walking, running, climbing stairs, and lifting or exerting force as described.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Inspect guest entrances and elevator landings throughout the garage each shift; empty ash urns daily and trash receptacles when half full or more; sweep litter and cigarette butts; and mop or power wash spills when appropriate.
• Wipe signage and wayfinding materials in common areas, including pay-on-foot stations, using appropriate cleaning solutions and cloths.
• Clean the garage using a mobile garbage can, broom, and dustpan, removing debris around and between vehicles and from ledges and walls; remove stains from pillars and columns with an appropriate paint-safe solution or power washer when needed.
• Clean signage and wayfinding materials at garage entrances and exits, as well as gates, gate arms, card readers, and related equipment.
• Empty returned guest-key receptacles at garage exits and deliver the keys to the Towne Park manager on duty for return to the appropriate facility.
• Power wash garage entrance and exit areas when needed beyond regularly scheduled maintenance.
• Assist guests with directions and inquiries, provide information about the surrounding area and attractions, and maintain guest confidentiality in accordance with HIPAA requirements and the security of customer financial and identifying information.
• Perform maintenance in other workplace areas and expanded duties as required by contracts.
• Monitor for potential high-risk areas and claims-prevention concerns, and report hazards and safety concerns to the Account Manager or Loss Prevention Officer.
• Operate equipment such as registers, gates, point-of-sale systems, and credit card machines; obtain information about daily events and applicable rates; and wear task-appropriate protective equipment.

Benefits

• Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility and plan terms.
• Employees may enroll in the company’s 401(k) retirement savings plan, subject to eligibility and plan terms.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED