Maintenance Associate - Mercy Medical Center

Towne Park•Baltimore, MD

22h

About The Position

The Maintenance Associate is responsible for basic cleaning of common garage areas and providing attentive, friendly, and efficient hospitality to guests throughout their visit. The role also includes basic upkeep of garage equipment and common-area waste receptacles. The position is part-time, scheduled Thursday through Saturday from 6:00 a.m. to 2:00 p.m. The majority of work is performed outdoors, potentially for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
At least 18 years of age.
Ability to pass a criminal background check and drug screen.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Knowledge of basic general cleaning.
Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; and write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations with guests, clients, and coworkers.
Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
Ability to meet the stated physical demands, including lifting or exerting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly.

Nice To Haves

Customer service experience.

Responsibilities

Inspect guest entrances and elevator landings throughout the garage each shift; empty ash urns daily and trash receptacles when half full or more; sweep litter and cigarette butts; and clean liquid stains with a mop or power washer as appropriate.
Wipe common-area signs and wayfinding materials, including pay-on-foot stations, using appropriate cleaning materials.
Clean garage areas around and between vehicles using a mobile garbage can, broom, and dustpan; remove refuse from floors, ledges, and walls; and remove stains from pillars and columns as appropriate.
Clean signage and wayfinding materials at vehicular entrances and exits, and wipe gates, gate arms, card-reading equipment, and attached signs.
Empty returned guest key receptacles at garage exits and return their contents to the Towne Park MOD for delivery to the appropriate facility.
Power wash garage entrance and exit areas when they need additional attention beyond scheduled maintenance.
Assist guests with directions and inquiries, provide information about the surrounding area and attractions, and stand while serving guests.
Protect guest confidentiality in accordance with HIPAA requirements and maintain the security of customer financial and identifying information.
Perform maintenance in other workplace areas when required by contract-related duties.
Monitor and report potential claim risks and safety concerns to the Account Manager and/or Loss Prevention Officer.
Operate equipment such as registers, gates, point-of-sale equipment, and credit card machines.
Obtain information about daily events and applicable rates, and wear appropriate protective equipment for assigned tasks.