MAINTENANCE ASSOCIATE - Cape Hatteras/Outer Banks 2027

KOA•Rodanthe, NC

About The Position

The Maintenance Associate is responsible for general maintenance, operation, and upkeep of campground buildings, facilities, equipment, and grounds. The position performs general carpentry, electrical, painting, and plumbing work and installs fixtures, equipment, and appliances as needed. The role includes inspecting and maintaining facilities, cabins, vehicles, and equipment; troubleshooting equipment problems; and supporting safe operation of the swimming pool and aquatic water features. The Maintenance Associate follows applicable safety programs and the property quality assurance manual, while providing attentive and courteous service to guests. Work is performed primarily outdoors and involves variable weather, physical activity, possible exposure to noise, chemicals, dust, pollen, grasses, and moving mechanical equipment.

Requirements

Basic knowledge of electrical and plumbing equipment and installation.
Basic knowledge of chemical properties, handling, and usage.
Basic knowledge of propane and gasoline dispensing.
Ability to work nights, weekends, and holidays.
Ability to work independently and as part of a team.
Valid driver's license.
Ability to lift and carry up to 30 pounds regularly and lift or move up to 50 pounds occasionally with assistance.
Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead, and move safely over uneven terrain.
Ability to perform repetitive motions and to stand, bend, sit, lift, and walk.
Ability to drive a motorized vehicle when required, including the vision, sitting, seeing, and reading abilities needed to observe signs and traffic signals.
Ability to use personal protective equipment where necessary.

Responsibilities

Perform carpentry, electrical, plumbing, and other maintenance and repair work on campground buildings, facilities, equipment, vehicles, and grounds as directed by the engineering supervisor.
Follow KOA, federal, state, and local safety programs when operating and storing equipment, tools, and chemicals.
Support the preventative maintenance program by regularly inspecting facilities, buildings, cabins, vehicles, and equipment.
Inspect heating, cooling, ventilation, plumbing, electrical, and other equipment to ensure proper functioning.
Troubleshoot equipment problems, determine causes of failure, and identify suitable repair or replacement solutions.
Install fixtures, equipment, and appliances as needed.
Operate swimming pools and aquatic water features safely, maintain proper pool chemistry, and handle pool chemicals safely.
Interact with guests in an attentive, friendly, courteous, and service-oriented manner.
Prioritize tasks by importance and urgency, using planning and thoughtful decision-making.
Maintain composure and objectivity in high-pressure and fast-paced situations.
Maintain the property in accordance with the quality assurance manual.
Perform other duties, responsibilities, or activities as assigned.