MAINTENANCE ASSOCIATE - Cape Hatteras/Outer Banks 2027

Kampgrounds Of America, Inc.•Rodanthe, NC

About The Position

The Maintenance Associate is responsible for general maintenance, operation, and upkeep of campground buildings, facilities, equipment, vehicles, and grounds. The role performs general carpentry, electrical, painting, plumbing, and repair work, and installs fixtures, equipment, and appliances as needed. The associate conducts inspections and troubleshooting, follows preventive maintenance and quality assurance procedures, and safely operates and maintains swimming pools and aquatic water features. The position involves guest interaction and prioritizing work in a fast-paced environment. Work is performed primarily outdoors and may involve varying weather, noise, chemicals, dust, landscaping, and moving mechanical equipment.

Requirements

Basic knowledge of electrical and plumbing equipment and installation.
Basic knowledge of chemical properties, handling, and usage.
Basic knowledge of propane and gasoline dispensing.
Ability to work nights, weekends, and holidays.
Ability to work independently and as part of a team.
Valid driver's license.
Ability to regularly lift and carry up to 30 pounds and occasionally lift or move up to 50 pounds with assistance.
Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead, and move safely over uneven terrain.
Ability to perform repetitive movements and to stand, bend, sit, lift, and walk.
Ability to use personal protective equipment when required.

Responsibilities

Perform carpentry, electrical, plumbing, maintenance, and repair work on campground buildings, facilities, equipment, vehicles, and grounds as directed by the engineering supervisor.
Follow KOA and federal, state, and local safety programs when operating and storing equipment, tools, and chemicals.
Conduct regular inspections of facilities, buildings, cabins, vehicles, and equipment to comply with the preventive maintenance program.
Inspect equipment and verify proper operation of heating, cooling, ventilation, plumbing, and electrical systems.
Troubleshoot equipment problems, determine causes of failure, and identify appropriate repair or replacement solutions.
Install fixtures, equipment, and appliances as needed.
Safely operate swimming pools and aquatic water features, maintain proper pool chemistry, and handle pool chemicals safely.
Interact with guests in an attentive, friendly, courteous, and service-oriented manner.
Prioritize tasks based on importance and urgency using thoughtful planning and decision-making.
Maintain composure and objectivity in high-pressure, fast-paced situations.
Maintain the property in accordance with the quality assurance manual.