Maintenance Assistant Overnight

COMMONWEALTH LODGING MANAGEMENT LLC•Norfolk, VA

3d•$20 - $22•Onsite

About The Position

The Maintenance Assistant performs overnight hotel maintenance at Wyndham Garden Downtown Norfolk. The role supports the upkeep, cleanliness, safety, and operation of hotel facilities and equipment; responds to guest concerns; and assists with repairs and emergencies. The position works across the hotel and in the engineering workshop, following hotel, management, brand, safety, and equipment-use procedures.

Requirements

High school diploma, GED, or equivalent work experience.
Computer skills.
Good understanding of English and good written and verbal communication skills.
Knowledge of methods and materials used in general building maintenance, carpentry, plumbing, building and electrical systems, and HVAC.
Knowledge of the use and repair of common maintenance tools and equipment.
Knowledge of facility maintenance and repair, systems design, and troubleshooting.
At least 2 years of experience as a commercial electrician or in another trade such as plumbing or HVAC.

Nice To Haves

Familiarity with Microsoft Office.
Experience with hotel systems.
At least 1 to 2 years of experience as a Maintenance Assistant.
Working knowledge of health codes; electrical, national and local fire, and local mechanical codes; blueprints and wiring schematics; and power and hand tools and meters relevant to technical trades.

Responsibilities

Wear the proper uniform and nametag and maintain positive guest relations.
Resolve guest complaints and work toward guest satisfaction.
Maintain knowledge of hotel features and services, operating hours, rates, promotions, occupancy, arrivals and departures, and scheduled group activities.
Know the correct maintenance and use of equipment and use it only as intended.
Maintain cleanliness, sanitation, and organization in assigned work areas.
Receive and review daily assignments, priorities, and special projects from the Chief Engineer or Supervisor.
Review work orders and night reports, inspect identified problem areas, and note relevant information and hotel safety concerns.
Schedule preventive maintenance in guest rooms in coordination with the Executive Housekeeper and Front Office.
Assist electricians, carpenters, plumbers, and painters with repair work.
Use, clean, maintain, and store tools properly.
Handle chemicals for designated uses and surfaces in accordance with OSHA regulations and hotel requirements.
Maintain the security of assigned keys.
Assist with emergencies to protect guests, associates, the building, and its systems, and help return the building to normal operation as quickly and responsibly as possible.
Follow department, Commonwealth Lodging Management, hotel, and brand policies and procedures.